Fraud Analyst

Kraken Digital Asset Exchange

Fraud Analyst responsible for monitoring, analyzing, and investigating fraud at Kraken. Join a fully remote team of fraud experts in a mission-driven company focused on crypto.

Posted 4/17/2026full-timeRemote • 🇧🇷 BrazilJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Monitor and analyze information from automated detection systems, tools, and reports
Conduct manual investigations and take necessary actions
Document actions and information found throughout the investigation to develop and maintain case files
Execute routine tasks such as service requests, transaction queries, etc.
Exercise judgment to identify, diagnose, and solve problems within given rules
Work independently on a range of complex tasks, which may include unique situations
Work together with the team on various projects and initiatives including cross-department collaboration
Meet Service Level Agreements (SLA) & Quality Assurance (QA) standards
Enhance efficiency by streamlining processes and automating tasks when possible
Ensure compliance with Kraken’s Quality and Risk guidelines

Requirements

What you’ll need

Minimum 2-4 years of experience at a payments processor, card acquirer, bank (risk department), exchange or relevant e-commerce platform
Strong advocate for cryptocurrency along with deep understanding and passion for innovation in the crypto space
Deep orientation in data privacy and security from both personal and business standpoints
Ability to thrive in fast-paced environments utilizing analytical and problem-solving skills
Availability to work flexible schedules, including weekend shifts, on a fully remote setup

Benefits

Comp & perks

Kraken is a mission-focused company rooted in crypto values
Fully remote company with Krakenites in 70+ countries
Excellent communication and presentation skills in English
Open to qualified applicants with criminal histories as per San Francisco Fair Chance Ordinance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysismanual investigationsproblem-solvingprocess automationtransaction queriesservice requestscase file documentationrisk assessmentcompliance monitoringquality assurance

Soft Skills

independent workteam collaborationjudgmentanalytical skillsadaptabilityflexibilitycommunicationattention to detailtime managementinnovation