Fraud Analyst
Kraken Digital Asset Exchange
full-time
Posted on:
Location Type: Remote
Location: Brazil
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About the role
- Monitor and analyze information from automated detection systems, tools, and reports
- Conduct manual investigations and take necessary actions
- Document actions and information found throughout the investigation to develop and maintain case files
- Execute routine tasks such as service requests, transaction queries, etc.
- Exercise judgment to identify, diagnose, and solve problems within given rules
- Work independently on a range of complex tasks, which may include unique situations
- Work together with the team on various projects and initiatives including cross-department collaboration
- Meet Service Level Agreements (SLA) & Quality Assurance (QA) standards
- Enhance efficiency by streamlining processes and automating tasks when possible
- Ensure compliance with Kraken’s Quality and Risk guidelines
Requirements
- Minimum 2-4 years of experience at a payments processor, card acquirer, bank (risk department), exchange or relevant e-commerce platform
- Strong advocate for cryptocurrency along with deep understanding and passion for innovation in the crypto space
- Deep orientation in data privacy and security from both personal and business standpoints
- Ability to thrive in fast-paced environments utilizing analytical and problem-solving skills
- Availability to work flexible schedules, including weekend shifts, on a fully remote setup
Benefits
- Kraken is a mission-focused company rooted in crypto values
- Fully remote company with Krakenites in 70+ countries
- Excellent communication and presentation skills in English
- Open to qualified applicants with criminal histories as per San Francisco Fair Chance Ordinance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysismanual investigationsproblem-solvingprocess automationtransaction queriesservice requestscase file documentationrisk assessmentcompliance monitoringquality assurance
Soft Skills
independent workteam collaborationjudgmentanalytical skillsadaptabilityflexibilitycommunicationattention to detailtime managementinnovation