Solutions Architect
Kraken Digital Asset Exchange
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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About the role
- Run technical discovery with prospective customers alongside sales and our Partner Solutions Lead — map their architecture, constraints, and compliance needs to our product suite (Embed, Ramp, Earn, xStocks, CF Benchmarks).
- Help define what the product suite should look like through the discovery being done on the front lines. Identify common asks and communicate priorities to downstream engineering teams so recurring asks get built as a priority directly into the product.
- Design tailored solutions spanning our existing offerings, customizations to those offerings, bespoke integrations built on top of our platform, or hands-on work directly in the customer's codebase
- Scope and build proof-of-concepts that demonstrate technical feasibility and win the deal
- Own a clean, structured handoff to our Implementation team — delivering PoCs, solution design docs, and knowledge transfer sessions that ensure what was promised gets built
- Build the pre-sales Solutions Engineering playbook from scratch — discovery frameworks, solution templates, PoC standards, and handoff runbooks that the broader SE team will operate from
- Identify product gaps blocking deals and feed them into the roadmap with business context. Escalate to leadership blockers and help identify permanent solutions so the blocker doesn’t arise again.
Requirements
- 7+ years in a technical pre-sales role (solutions engineering or solutions architecture) at a B2B API or infrastructure company
- Proven track record owning the technical pre-sales motion — discovery, solution design, PoC delivery, and deal-winning
- Fluency with REST/WebSocket APIs, auth patterns (OAuth, JWT), webhook architecture, and integration debugging
- Experience designing and building complex integrations for technical buyers at fintechs, banks, or neobanks — including customizations and bespoke work
- Background building process from scratch — you've been an early or founding SE hire before and have created the playbook others run
- Strong knowledge transfer skills — you know how to package a solution design so an implementation team can execute it faithfully
- Clear, structured communicator who can run a discovery call, a design review, and a handoff debrief back to back
- Experience writing RFPs and documenting solution approaches that clearly communicate how our product and our customizations will solve a customers problem.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
REST APIsWebSocket APIsOAuthJWTintegration debuggingsolution designproof-of-concept (PoC) deliverycustom integrationsbespoke workdiscovery frameworks
Soft Skills
strong knowledge transferclear communicationstructured communicationproblem-solvingcollaborationprioritizationleadershipcustomer engagementtechnical presentationdocumentation