Senior Product Manager – Onboarding Platform
Kraken Digital Asset Exchange
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $110,400 - $220,800 per year
Job Level
About the role
- Define and own the onboarding platform strategy, building the foundational infrastructure that powers identity verification, KYC workflows, and client activation across Consumer, Business, and Institutional segments.
- Lead the rearchitecture of Kraken’s onboarding platform, translating technical debt and infrastructure investment into clear business outcomes like faster launches, improved reliability, and reduced operational risk.
- Build a self-serve onboarding platform that enables product and engineering teams to independently launch onboarding flows, experiments, and regional experiences without relying on a central team.
- Partner deeply with engineering to scale core onboarding capabilities such as identity verification, document processing, verification orchestration, and compliance workflows.
- Transform onboarding from a set of isolated flows into a unified platform, enabling teams to unlock new products like Futures, Margin, and Kraken Pro through modular, reusable capabilities.
- Align product, engineering, compliance, and operations stakeholders, ensuring platform investments support both regulatory requirements and product velocity.
- Define adoption and success metrics for the onboarding platform, driving measurable improvements in activation rates, team velocity, and platform utilization.
- Shape the future of crypto onboarding, anticipating regulatory shifts and building scalable infrastructure that supports global expansion.
Requirements
- 5+ years of product management experience, including experience building platforms, infrastructure products, or internal developer tooling.
- Proven experience delivering platform or self-serve products, with internal teams (engineering, product, operations) as your primary customers.
- Strong ability to translate technical infrastructure work into business impact, influencing stakeholders to prioritize foundational investments.
- Experience leading large-scale platform evolutions or rearchitectures, balancing long-term system health with near-term product delivery.
- Track record of enabling teams through scalable mechanisms such as documentation, self-serve tooling, platform APIs, and developer workflows.
- Excellent communication and stakeholder management skills, including writing strategy docs, PRDs, and narratives that influence senior leadership.
- Passion for Bitcoin and crypto, and belief in Kraken’s mission to accelerate global adoption of digital assets.
Benefits
- Offers Equity
- Offers Bonus
- Wellness allowance
- Health insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementplatform developmentinfrastructure productsself-serve productsidentity verificationdocument processingverification orchestrationcompliance workflowsplatform APIsdeveloper workflows
Soft Skills
communicationstakeholder managementinfluencingstrategic writingteam enablementcross-functional collaborationproblem-solvingadaptabilityleadershipmetrics-driven decision making