Exchange/Platform Operations Manager
Kraken Digital Asset Exchange
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $96,000 - $192,000 per year
Job Level
Mid-LevelSenior
Tech Stack
PythonSQL
About the role
- Manage a team with overlapping interests in system stability with the existing Operational Resilience incident response team and the exchange product day-to-day operations
- Spot, Margin, and Derivatives markets management and “middle-office” support
- Implement and/or define the right processes and practices across all products
- Collaborate with cross-functional teams, including product management, engineering, compliance, finance and client support to drive innovation, automation, continuous improvement and auditability in trading operations.
- Utilize technology built by Product & Engineering to update configurations, add new risk controls, launch/remove new markets, and in general manage the platform
- Discover and resolve gaps in operational coverage for PDE teams
- Governance of trading policies/procedures
- Oversee product development of internal tools (futures admin, exchange control centre)
Requirements
- 3+ years of operating similar platforms (CFD, tradfi exchanges, trading desks, other crypto exchanges, etc)
- Technical knowledge of at least in broad terms how a tech stack is and what is happening and where
- Data and quantitative skills are a must – SQL, python analysing medium-sized datasets
- Ability to speak effectively with customers who may be experiencing issues with a product that you must diagnose.
- Strong familiarity with financial markets products and ideally for cryptocurrency as well.
- Being able to think on your feet and make decisions in a 24/7 highly volatile environment
- Honesty and integrity are essential when discussing system issues, testing etc.
Benefits
- Bonus program
- Equity program
- Wellness allowance
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLPythondata analysisrisk controlstrading operationsprocess implementationincident responseoperational resilienceproduct developmentquantitative skills
Soft skills
communicationproblem-solvingdecision-makingcollaborationintegritycustomer serviceadaptabilityinnovationcontinuous improvementauditability