Kraft Heinz

Customer Sales Manager

Kraft Heinz

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $102,100 - $127,600 per year

Job Level

Mid-LevelSenior

About the role

  • The CSM leads their categories and responsibilities optimally as the liaison between Kraft Heinz and the Customer’s HQ Team
  • Owning all selling activities, the CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, provides category management expertise
  • Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth
  • Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving
  • Leading implementation of Space Management Projects
  • Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories
  • Work with Retail Team to effectively lead retail execution of all assigned category objectives
  • Maintain files and business documentation to thoroughly detail business transactions
  • Cross functional collaboration with other Kraft Heinz teams

Requirements

  • Proven years of experience in customer management, account management, and/or retail sales management, preferably for a CPG company
  • Strong sales background with an excellent understanding of business processes and Category Management
  • Experience in applying a customer-first mentality for effective customer management and selling to achieve objectives
  • Ability to work independently and within a CBT framework to plan, organize and set/achieve priorities
  • Polished interpersonal skills (written, verbal, presentation)
  • Proficient in Microsoft Office programs
  • Strong analytical skills; Use and understanding of syndicated data; develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives
  • Willing to travel 5-7x times/year for Customer meetings
Benefits
  • Coverage for employees (and their eligible dependents) through affordable access to healthcare
  • Protection and saving for the future, we offer plans tailored to meet you and your family’s needs
  • Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements
  • Recognition, Training
  • Employee Assistance Program , Wellbeing Programs, Family Support Programs
  • 401k, Life, Accidental Death & Dismemberment, Disability

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
category managementsales managementbusiness processesanalytical skillssyndicated data analysisbusiness planningrevenue growth strategiesspace managementpromotional revenue tacticscustomer management
Soft skills
interpersonal skillscommunication skillspresentation skillsindependent workorganizational skillsprioritizationcollaborationrapport buildingcustomer-first mentalityteam leadership
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