Lead the Human Insights function, setting the vision, strategy, and execution plans to influence business decisions across marketing, sales, and product development teams
Drive the development and execution of research programs to better understand Human behavior, purchase motivations, and decision-making drivers across key categories sales channels (grocery, e-commerce, foodservice, etc.), and specific retailers
Utilize data analytics, syndicated data, and proprietary research (e.g., panels, loyalty programs, in-store/shopper behavior data) to provide actionable insights that inform Kraft-Heinz marketing, sales, and product innovation strategies
Partner with key stakeholders in Business units, Sales, Category Leadership, and Innovation teams to ensure that insights incorporated into product development, go-to-market strategies, and promotional planning
Provide human-driven insights to influence product innovation, packaging, pricing strategies, and consumer communications
Stay ahead of shopper and market trends, identifying shifts in behavior and emerging opportunities within the food and beverage categories
Foster a culture of continuous learning, collaboration, and innovation within the team
Develop and present insights-driven recommendations to senior leadership and other key stakeholders, delivering compelling, actionable stories that drive business impact
Oversee relationships with external research agencies and vendors, managing large-scale insights projects and ensuring the quality and relevance of research efforts
Requirements
bachelor’s degree in marketing, Business, Economics, Psychology, or a related field
10+ years of experience in shopper insights, market research, or analytics, with at least 5 years in a leadership role
Experience in consumer goods, food & beverage, or CPG sectors is highly preferred, with a strong understanding of the grocery and/or poultry industries
Proven history of leading and developing high-performing teams
Expertise in data analysis, statistical tools, and consumer insights platforms (e.g., Numerator, syndicated data, InVision, Placer.ai, Alteryx, Power BI, Qualtrics)
Strong strategic thinking capabilities, with the ability to connect shopper insights to broader business goals and deliver results that drive growth
Exceptional written and verbal communication skills, with the ability to present insights and recommendations to senior leadership and influence key stakeholders across the organization and customers
Excellent project management skills, with experience leading large-scale research initiatives and managing cross-functional teams to execute insights-driven strategies
Deep understanding of consumer and shopper behavior
Benefits
Coverage for employees (and their eligible dependents) through affordable access to healthcare
Protection and saving for the future, we offer plans tailored to meet you and your family’s needs
Events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families
Participation in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors