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Product Manager
KPMG New ZealandProduct Manager leading KPMG New Zealand's internal technology platforms and application support. Managing product delivery, enterprise applications, vendors and a team of developers and product owners.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading product lifecycle management, including roadmap planning, requirements elicitation, and backlog management within an Agile framework. Proven ability to build relationships with stakeholders and manage enterprise SaaS applications, ensuring compliance and quality standards are met.
Highest-signal resume keywords
Product Lifecycle ManagementEnterprise SaaS PlatformsAgile Delivery ModelPeople LeadershipIntegration and API Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirements ElicitationUser StoriesAcceptance CriteriaBacklog ManagementIncident ManagementProblem ResolutionSolution DesignBusiness Process MappingSecurity RemediationVendor Management
Soft Skills
Excellent Communication SkillsCoaching and MentoringStakeholder Management
Tools & Technologies
AzureAWSMicrosoft Power PlatformSQLJiraAzure DevOps
Certifications & Qualifications
Product Management CertificationBusiness Analysis CertificationITIL/Service Management Certification
Industry Keywords
Professional ServicesFinancial ServicesRegulated EnvironmentQuality ManagementCompliance Standards
Tech Stack
Tools & technologiesAWSAzureCloudSQL
About the role
Key responsibilities & impact- Lead and develop a team of developers and product owners, including setting direction, managing performance, coaching and building capability
- Own the product lifecycle for KPMG NZ's internal platforms, from roadmap planning and business cases through delivery, support and end-of-life management
- Lead major initiatives and continuous improvement activities while managing priorities, risks, stakeholders and outcomes
- Translate business needs into requirements, user stories and acceptance criteria; manage the backlog and change process
- Partner with testing, change and business teams to ensure solutions are designed, tested and adopted successfully
- Oversee Level 3 application support for enterprise SaaS and desktop applications, including incident management, problem resolution, maintenance, patching, upgrades and security remediation
- Own data, integration and reporting requirements, working with internal teams and external vendors
- Build trusted relationships with senior stakeholders and ensure products meet quality, security, compliance and change management standards
Requirements
What you’ll need- 7+ years' experience as a Product Manager, Product Owner, Delivery Lead or senior technology lead delivering and running software products or platforms
- Experience ideally in professional services, financial services or a similarly regulated environment
- Proven people leadership experience managing developers, product owners and/or support analysts
- Strong understanding of enterprise applications, integrations and solution design
- Experience with enterprise SaaS platforms and business-critical applications in a complex environment
- Experience running application support, including incident and problem management, bug triage, SLAs, maintenance, patching, upgrades and security/vulnerability management
- Experience managing the full delivery lifecycle, including requirements elicitation, user stories, acceptance criteria, backlog management and release planning in an Agile or hybrid delivery model
- Experience managing third-party software vendors, including SoWs, scope, cost and quality
- Confidence with integrations and APIs, Azure and/or AWS, Microsoft Power Platform, SQL and data feeds, and Jira/Azure DevOps
- Strong business process mapping and requirements skills
- Excellent written and verbal communication skills
- Bachelor's degree in Information Systems, Computer Science, Business, Commerce or a related discipline
- Preferred: formal solution architecture experience or certification, quality management or assurance frameworks, Microsoft Power Platform/Azure integration/cloud migration experience, and Product Management, Business Analysis or ITIL/service management certification
Benefits
Comp & perks- Access to the firm's annual incentive scheme
- Opportunities for local and international secondments
- Hybrid working across a mix of office, client and home hubs
- Ability to work from overseas and extend time connecting with friends and family outside New Zealand
- Flexible leave options, including the ability to purchase additional annual leave
- 18 weeks of fully paid parental leave for all new parents
- Paid professional association membership of your choice
- Digital accreditations through Microsoft and LinkedIn Learning, with bespoke learning pathways
- Special offers and discounts on insurances, banking services, and lifestyle goods and services
- Inclusion, Diversity and Equity Affinity networks
- Green Team activities
- Local Social club events
- Paid time off for volunteering and citizenship activities
- Free flu vaccinations
- Subsidised sporting events
- Free confidential counselling services
- Additional 5 days of Wellbeing leave
- Access to a Wellbeing portal with advice and resources