Plan, collaborate and drive core processes related to the commercial process together with cross functional business owners including lead generation management, forecasting, performance metrics, commission and quota plan design/implementation, sales coverage model, territory assignments, product management, implementation, service delivery, and contract renewals.
Proactively identify opportunities for process improvement and assist management in understanding process bottlenecks and inconsistencies, facilitating a culture of continuous improvement.
Oversee operational integration following corporate acquisitions, including mapping processes and data for a seamless transition.
Develop and lead KPA’s “deal desk” function to collaborate with sales, product, implementation/service delivery and finance teams in accurately closing new sales opportunities in KPA’s systems.
Develop and oversee a data mining operation that delivers new and updated accounts & contact information to the sales & marketing teams, continuously enhancing KPA’s TAM.
Identify & manage the reporting metrics used by Sales, Marketing, CS and Finance to determine operational effectiveness.
Evaluate and implement tools designed to optimize and improve processes and performance.
Evaluate integration of critical business systems to promote seamless and real-time flow of information across the business.
Assist in the preparation for monthly executive meetings and quarterly board meetings and participate in those meetings, as needed.
Foster organizational alignment by developing valuable networks through clear communication and delivered value, bringing together internal resources to improve company-wide execution.

Requirements

7+ years sales/revenue operations experience in B2B software companies, preferably within a SaaS environment.
Experience as a people manager with demonstrated ability to lead and actively participate on working teams.
Strong analytical and quantitative skills as well as attention to detail.
Excellent understanding of standard business practices inside a SaaS company (i.e. sales cycle, CRM applications, reporting, forecasting, territory management and sales compensation, engagement with Finance, Product and Implementation).
Excellent verbal and written communication skills with equally good listening, team leadership, and excellence in execution.
Proficient working with SFDC (administration and reporting), Mulesoft!! Marketo/HubSpot MAP tool, MS Outlook, Word, Excel and PowerPoint.
Experience in envisioning & implementing company-wide data projects, such as Quote to Cash and Customer Lifecycle.
Highly motivated with a mature and positive attitude, a passion for service and strong business, and financial acumen.
Proven ability to work in a goal and process driven environment centered on driving business value using technology in multiple industry vertical markets.
Positive attitude and a team player.

Benefits

Annual bonus potential of 20% of base salary

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales operationsrevenue operationsdata miningprocess improvementreporting metricsforecastingterritory managementsales compensationdata projectsanalytical skills

Soft Skills

leadershipcommunicationteam collaborationattention to detailorganizational alignmentproblem-solvinggoal-orientedpositive attitudelistening skillsexecution excellence