KPA

Client Account Executive

KPA

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $85,000 - $100,000 per year

Job Level

JuniorMid-Level

About the role

  • Manage a defined book of business with responsibility for renewals, upsell, and cross-sell.
  • Develop strategic account plans to strengthen customer relationships and expand product usage.
  • Uncover customer needs and recommend KPA solutions that add measurable value.
  • Consistently achieve or exceed revenue targets (renewal rate, expansion ARR, net retention).
  • Serve as the primary point of contact for customer decision-makers and influencers.
  • Conduct regular business reviews to demonstrate ROI and ensure customer satisfaction.
  • Partner with Customer Success, Product, and Support teams to resolve issues and reinforce value.
  • Manage the full sales cycle for expansions and renewals, including scoping, pricing, negotiation, and close.

Requirements

  • 2–5+ years of experience in SaaS account management or inside/outside sales.
  • Proven track record of meeting or exceeding revenue targets.
  • Strong consultative selling, communication, and negotiation skills.
  • Ability to translate technical product features into business value.
  • Excellent organizational skills and comfort managing multiple accounts simultaneously.
Benefits
  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts
  • PTO
  • Paid and Floating Holidays
  • 401k with Company match and immediate vesting
  • Company-funded Life Insurance
  • Employee Assistance Programs
  • No-cost Mental Health Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SaaS account managementsales cycle managementnegotiationconsultative sellingrevenue target achievementcustomer relationship managementbusiness reviewsaccount planningupsellingcross-selling
Soft skills
communicationorganizational skillscustomer satisfaction focusproblem-solvingrelationship buildingstrategic thinkinginfluencingmultitaskingcustomer needs assessmentvalue proposition development