Inbound Sales Analyst

Kora

Inbound Sales Analyst at Kora onboarding merchants and expanding clientele in the payments industry. Identifying new business opportunities and maintaining client relationships.

Posted 5/21/2026full-timeLagos • 🇳🇬 NigeriaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

As an Inbound Sales Analyst at Kora, you will be responsible for onboarding merchants, expanding our clientele, and identifying new opportunities in order to generate revenue, improve profitability, and help our business grow.
You will maintain relationships with current clients and build and maintain relationships with new clients.
Daily review of all inbound leads.
Engaging inbound leads through phone calls, emails and other communication channels.
Following up with compliance for the review of merchants’ KYC documents.
Onboarding 80% of qualified inbound leads.
Work with other teammates in the sales team to ensure organizational growth.
Work closely with the Product, Merchant Success, and Operations teams.

Requirements

What you’ll need

A minimum of 2 years experience as a Telesales agent, Business Development Associate, Sales analyst, or similar role experience in a fast-paced B2B payment infrastructure environment, financial services, or banking industry.
Experience in upselling to existing customers.
Proven inside sales experience.
Track record of over-achieving quota.
Strong phone presence and experience dialing dozens of calls per day.
Proficient with corporate productivity and web presentation tools.
Experience working with Salesforce.com or similar CRM.
Excellent verbal and written communication skills.
Strong listening and presentation skills.
Ability to multi-task, prioritize, and manage time effectively
Interpersonal skills for building and developing relationships with clients and an ability to influence stakeholders.
Excellent written and verbal communication skills
Finally, someone with the ability to sell water to a drowning man!

Benefits

Comp & perks

Health insurance
Sponsored and tailored training
Paid parental leave
Paid time-off
Flexible work style
Annual performance bonus
Low-interest loans
Group Life Insurance
Access to up to four therapy sessions monthly
Day off on your birthday 🎂 🎁 🎉
Employee interest groups that provide supportive communities within Kora
Great company culture and the opportunity to work with a highly collaborative team building something great!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

telesalesbusiness developmentsales analysisupsellinginside salesquota achievementKYC compliance

Soft Skills

communicationlisteningpresentationmulti-taskingprioritizationtime managementinterpersonal skillsinfluencing