Research Analyst

• Provide support to the Research and Evaluation Leads and/or co-lead ongoing research and evaluation projects
• Contribute to the ideation and design of research and evaluation initiatives, utilizing specialist knowledge of digital health, counseling, clinical, research methods, statistics, or similar psychology-related knowledge.
• Independently analyze qualitative and quantitative data, determining when new methodologies are appropriate to implement and when specialist expertise is needed, with guidance from the Research and Evaluation Leads
• Support the Evaluation Lead with the service’s quarterly user feedback survey, including its build, launch, ongoing monitoring and dissemination
• Co-lead the write-up of white paper reports, conference abstracts and peer-review publications
• Support in collating results and presenting information in an easy-to-read format utilizing a variety of software tools
• Ensure research and evaluation activities comply with ethical standards, data-governance policies, and contractual obligations
• Consult with cross-functional teams—such as Product, Service Delivery, and Clinical—to support their research-relevant questions and decision-making, including survey design, data interpretation, and literature reviews
• Translate findings into actionable recommendations for internal teams and service improvement
• Provide critical thinking and problem solving to innovation and product development efforts, where appropriate
• Help develop agendas, materials and coordination for steering meetings with internal teams and external collaborators
• Represent the company in regional, national and international forums by presenting findings, attending events, and gaining knowledge and understanding of the wider system
• Assist the Evaluation Lead with regulatory requirements, including preparing IRB protocols, coordinating amendments and liaising with IRB committees, as needed
• Effectively manage internal and external stakeholders, such as academics, partners or consultants
• Coordinate projects with other direct team members, championing team or company initiatives

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