Care Coordinator, Bilingual Preferred
Kooth plc
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $23 - $25 per hour
Job Level
Junior
About the role
- Handle inbound calls in the Contact Center
- Assist with account creation and scheduling coaching sessions
- Coordinate appointments or services with external agencies and providers
- Build positive service user experience and meet SLA targets
- Develop and maintain relationships with external organizations
- Document all communications with referral partners and service users
Requirements
- 6 months or more of experience with healthcare referrals /care coordination
- Experience with inbound call center
- Experience within a physician practice or large health system is strongly preferred
- Bilingual English and Spanish (preferred)
Benefits
- Excellent Medical, Dental, and Vision Coverage
- 401(K) Retirement Plan with company match
- Generous Paid Time Off and paid holidays
- Remote-first flexibility and work-from-home support
- Paid parental leave
- Learning & development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
healthcare referralscare coordinationinbound call center
Soft skills
customer servicerelationship buildingcommunicationorganizational skills