Partner Success Manager

Koofen

Partner Success Manager at FarmRaise managing partner relationships from launch to renewal. Overseeing reporting, enablement, growth, and expansion opportunities.

Posted 5/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 per yearWebsite

About the role

Key responsibilities & impact

You are the partner's primary point of contact from launch through renewal.
Run the recurring cadence (typically bi-weekly) as partners mature.
Know where every account stands before the renewal conversation starts.
Keep a full partner portfolio organized and moving.
Partner with Engineering to build out required reports.
Make necessary changes directly in forming-building and dashboard/BI tools.
Help partners become independent operators of the FarmRaise platform.
Log feature requests from partners and track adoption of features.

Requirements

What you’ll need

4 to 7 years in an account management or partner success role at a SaaS or platform company
Comfortable being the technical-enough person in the room: you can iterate forms in any no/low-code form builder, generate AI-native workflows, and adjust dashboards in BI tools
Embody a scrappy, startup mindset: you’re action-biased, excel in ambiguity, and love building new things
Data-fluent. You understand the difference between field-level, farm-level, and entity-level data; you can reason about why a question gets asked at one level vs. another; you can read a dashboard and tell a partner what it means.
Strong project management instincts. You're tracking a portfolio of partners with overlapping deadlines, contract commitments, and reporting cycles, and nothing falls through.
Excellent written & verbal communication. You can switch register between a partner administrator, a research scientist, and a farmer in the field, and keep all of them aligned.

Benefits

Comp & perks

Equity granted via the company’s employee stock option pool.
Fully remote with regular all-team retreats.
Excellent benefits including health insurance, co-working stipend, educational stipend, and 401K with full company match.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementpartner successno-code form builderAI-native workflowsdashboardBI toolsdata analysisproject managementfeature request tracking

Soft Skills

communicationorganizational skillsaction-biasedadaptabilityproblem-solving