Deal Desk Manager

Kong Inc.

Deal Desk Manager at Kong, driving the end-to-end deal process and ensuring alignment across departments. Collaborate on pricing strategies for complex API-based solutions.

Posted 5/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Be the go-to expert on Kong’s products, pricing models, and packaging options, providing accurate and strategic quoting support to the sales team.
Partner with sales to find creative paths that satisfy customer needs without undermining deal economics for Kong.
Drive the end-to-end deal process—from initial structure to signed contract—with a focus on minimizing cycle time and maximizing revenue.
Handle non-standard, complex, or multi-solution deal requests, coordinating across business units to reach alignment.
Serve as a central connector across legal, revenue, finance, and Product & Pricing teams—owning alignment across all of them on deal structure and contract language.
Champion best practices that make the sales motion faster and more consistent across regions.

Requirements

What you’ll need

5+ years of experience in a Deal Desk, Revenue Operations, Sales Operations, or similar commercial role at a B2B SaaS or enterprise software company.
Hands-on experience structuring complex deals—including multi-product, multi-year, or non-standard commercial arrangements.
Prior exposure to working directly with enterprise customers on commercial negotiations or contract language.
Familiarity with subscription, consumption-based, and hybrid pricing models; understanding of how each affects deal structure and revenue recognition.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

deal structuringcommercial negotiationscontract languagepricing modelsrevenue recognitionB2B SaaSenterprise softwaremulti-product dealsmulti-year dealsnon-standard commercial arrangements

Soft Skills

strategic thinkingcollaborationproblem-solvingcommunicationalignmentcreativitybest practices advocacycustomer focusorganizational skillsleadership