Senior Program Manager, Engineering Operations

Kong Inc.

Senior Program Manager overseeing complex cross-functional programs at Kong. Scaling engineering operations and optimizing workflows to enhance efficiency and deliver high-quality software.

Posted 4/20/2026full-timeToronto • 🇨🇦 CanadaSenior💰 CA$104,000 - CA$125,000 per yearWebsite

About the role

Key responsibilities & impact

Own and drive complex, cross-functional programs that are critical to scaling our engineering organization
Identify bottlenecks and inefficiencies, and implement pragmatic, scalable solutions
Optimize tools, processes, and workflows to increase Engineering efficiency and reduce friction
Define and track key engineering metrics, using data to guide decisions and drive accountability
Act as a force multiplier—removing blockers, aligning stakeholders, and keeping teams focused on what matters most

Requirements

What you’ll need

5+ years of experience in Program Management, Technical Program Management, or similar roles in high-growth environments
Background in software engineering, ideally within a SaaS company
Proven ability to operate effectively in ambiguity and drive clarity across teams
Strong systems thinking and a bias for action
Excellent stakeholder management and communication skills across technical and non-technical audiences
Bachelor’s degree in Computer Science or a related field

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Equity offerings

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Program ManagementTechnical Program ManagementSoftware EngineeringSaaS

Soft Skills

Stakeholder ManagementCommunicationSystems ThinkingProblem SolvingDecision Making