Professional Services Strategy & Operations Manager
Kong Inc.
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $138,380 - $162,800 per year
Tech Stack
About the role
- Be the operational backbone for key Professional Services programs
- Improve team efficiency by streamlining workflows and enhancing productivity
- Implement automations and AI solutions
- Collaborate with Salesforce administrators
- Maintain and evolve reporting suite for PS leadership
- Partner with Finance and RevOps to align PS financial planning
Requirements
- 4+ years of experience in operations within enterprise software
- Expertise in Google Sheets and Google Slides, with a working knowledge of SQL
- A builder’s mindset, with the ability to direct the configuration and evolution of systems like Certinia and Salesforce
- Curiosity and analytical strength
- Strong focus on accuracy and data integrity
- Clear communication and a collaborative spirit
Benefits
- Health insurance
- 401(k) plan
- Short and long term disability benefits
- Basic life and AD&D insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLGoogle SheetsGoogle SlidesautomationAI solutionsdata integrityreportingsystem configuration
Soft Skills
collaborationcommunicationcuriosityanalytical skillsaccuracyproductivity enhancementworkflow streamlining