Regional Key Accounts Manager

KONE

Responsable Régional Grands Comptes developing strategic client relationships for KONE. Ensuring client satisfaction and managing service contracts in urban mobility sector.

Posted 7/8/2026full-timeTrappes • 🇫🇷 FranceMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Client relationship management.
You defend and grow KONE’s installed base with your Strategic Clients by ensuring their loyalty and satisfaction.
You respond to complex tenders.
As the primary client contact at KONE, you are responsible for the delivery of marketed services and you contribute to handling any potential complaints.
Business development.
You proactively create and develop relationships with Regional Key Accounts.
Within your volume and margin objectives, you market maintenance and modernization offers.
You implement action plans defined in collaboration with the sales management to develop KONE’s growth.
Strategic vision.
You support the integration and upskilling of your colleagues.
You participate in strategic experience-sharing meetings with your peers to evolve the business vision, improve tools and discuss key challenges.

Requirements

What you’ll need

Master’s degree or equivalent in a commercial or technical field (Bac+4/5)
Proven successful experience in sales, preferably in the service sector.
Excellent interpersonal skills and a strong competitive spirit.
Your persuasive ability, negotiation skills and autonomy will enable you to contribute to the Group’s results while focusing on customer satisfaction.
Proficiency in English will facilitate your development within the Group.
A strong interest in teamwork and a commitment to quality are key factors for success.

Benefits

Comp & perks

Joining KONE gives you the opportunity to develop your skills and progress within a culture based on strong human values and a clear team spirit.
For the fifth consecutive year, KONE France has been awarded the Top Employers label.
This label recognises the quality of our HR policies, notably through professional training programs, individual follow-up and close management.
KONE France is committed to corporate social responsibility, notably through agreements on diversity and disability.
At KONE, we focus on creating an innovative and collaborative working culture where we value each individual’s contribution.
Employee engagement is a core focus; we encourage participation and the sharing of information and ideas.
Sustainability is an integral part of our culture and daily practice.
We adhere to ethical business practices and seek to foster a collaborative culture where co-workers trust and respect each other and good performance is recognised.
As a great place to work, we are proud to offer a range of experiences and opportunities that will help you achieve your career and personal goals and enable you to maintain a healthy, balanced life.

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Soft Skills

Interpersonal SkillsPersuasive AbilityCompetitive SpiritTeamworkCommitment to Quality

Certifications

Master’s Degree or Equivalent