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KONE

Installation Resource Manager

KONE

Installation Resource Manager responsible for frontline installation resource strategy and allocations at KONE with occasional travel within the UK & Ireland.

Posted 5/15/2026full-timeClapham • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Responsible for facilitating creation of the frontline installation resource strategy and implements it through resource allocations.
  • Travel to Dublin and Netherlands office, 2x a year.
  • Travel to sites and offices within the UK & Ireland.

Requirements

What you’ll need
  • Resource management and allocation
  • Facilitate front-line installation resource strategy creation
  • Implement strategy through optimal resource allocations
  • Convert agreed demand plan for future quarters into Installation resource requirements including FL KONE resources, local subcontractors, international subcontractors and KONE pools
  • Indicate cross-border installation resource needs to area level
  • Communicate resource requirement forecasts to local subcontractors and request volume commitment
  • Allocate mid-term Installation resources of FL KONE installers, local subcontractors, international subcontractors and KONE pools based on local supervisor needs within frontline
  • Explore options to solve resource gaps
  • Escalate status of unresolved short-term installations resource risk to short-term forecast
  • Confirm frontline installation capacity
  • Allocate subcontractor resources for supervisors or assign resources to jobs in installation resource management tool
  • Maintain supplier data in installation resource management tool
  • Promote proactive and transparent resource planning, analyse deviations, and maintain visibility to subcontracting ratio of the unit
  • Support delivery operations managers and supervisors in using applicable planning tools and methods
  • Provide requirements for selecting suitable suppliers to fulfil the demand in collaboration with local & area sourcing
  • Responsibility for face-to-face meetings with selected subcontractors
  • Responsible for communicating transparent and up to date status of resourcing in the unit
  • Responsible for gathering and issuing accurate schedule for additional capacity needs and release of the teams

Benefits

Comp & perks
  • Competitive Salary
  • 25 days holiday and 8 additional Bank Holidays
  • 1 Volunteering Day
  • Pension Scheme
  • Development opportunities and development reviews
  • Support from experienced leaders within the lifts & escalators industry
  • Bonus
  • Car/Car Allowance
  • Private Medical Insurance
  • Dental Plan
  • Kone Discounts
  • Prolonged Disability Insurance (PDI)
  • Long Service Awards
  • Hybrid Working
  • 24/7 GP Support & Wellbeing Access

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
resource managementresource allocationinstallation resource strategydemand planningsupplier data managementinstallation resource management toolcapacity planningsubcontractor managementforecastingdeviation analysis
Soft Skills
communicationproactive planningtransparencyproblem-solvingcollaborationorganizational skillsleadershipanalytical skillsmeeting facilitationstakeholder management