KOMSA

Customer Support

• You provide case-by-case support to our partners — whether by phone or email
• Process cases according to partner-specific requirements
• Train new partners in the network operators' portals
• Coordinate with internal departments for upstream and downstream processes
• Assist with order entry and quote preparation
• Maintain and manage partner portals
• Clarify and resolve outstanding cases — always with a focus on quality and service

Business Support Specialist – Network Operator Business

Marketing

• Planning, implementation and evaluation of marketing initiatives
• Conceptualization and preparation of marketing activities for industry and retail
• Briefing and coordination of graphic design, online and other service providers
• Project management and monitoring of all activities
• Planning, conception and execution of monthly marketing campaigns
• Creation and distribution of newsletters via HubSpot
• Planning, organization and coordination of promotional materials
• Collaboration with internal departments and external partners
• Ensuring a consistent brand presence
• Monitoring, analysis and optimization of measures

Business Support Specialist – Network Operator Business

Marketing Specialist – Telecommunications Retail