Partner directly with customers as a technical subject matter expert to resolve complex issues by designing and implementing technical solutions.
Build custom solutions that unlock the potential of the Healthcare Map and platform capabilities, including implementing algorithms, APIs, and custom features.
Collaborate closely with Data, Product, and Engineering teams to develop technical requirements, project roadmaps, and deliver robust solutions.
Manage, coordinate, and deliver on key projects to bring new Technical and Data Services to market.
Introduce and educate others on rigorous methodologies addressing domain-specific problems; foster a culture of trust, transparency, and technical expertise.
Partner with Product and customers to shape the product roadmap based on real-world feedback.
Solicit requirements from stakeholders and take command of them to ensure successful implementations and customer satisfaction.
Requirements
A technical "generalist" skill set with a strong foundation across the stack.
Proficiency in programming languages - Python or equivalent.
Extensive experience building scalable, best-in-class solutions that combine theoretical rigor with implementation efficiency.
Demonstrated record of thought leadership and solution design that spans from high-level conceptual frameworks to detailed execution plans.
Strong ability to communicate clearly and openly with both technical and non-technical teams.
Knowledge of large-scale data and computational technologies.
Experience with privacy-preserving database solutions.
Ability to work in a fast-paced environment.
Demonstrated experience in API driven Engineering and or operations.
Ability to leverage AI tools (Gemini, ChatGPT, Cursor, etc.) to enhance personal productivity, streamline workflows, or improve decision-making.
(Nice to have) Experience in life sciences, biotech, or regulatory environments.
(Nice to have) Experience in product or program management.
(Nice to have) Experience interacting with, managing, or building with AI agentic workflows.
Benefits
This position is also eligible for commissions in accordance with a written agreement or plan.
This role may also be eligible for equity awards.
Comprehensive health, dental, and vision insurance.
Flexible time off and holidays; paid time off for vacation, sickness, holiday, and bereavement.
401(k) with company match; 401k Retirement Plan.
Disability insurance and life insurance; 100% company-paid life insurance and long-term disability insurance.
Leaves of absence in accordance with applicable state and local laws and company policy.
Prepaid legal assistance.
Hybrid work model with remote work options (roles may be completely remote based anywhere in the country listed or local to hubs).
Applicant Tracking System Keywords
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