Komodo Health

Senior Instructional Designer, AI/HealthTech

Komodo Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $89,000 - $139,000 per year

Job Level

Senior

About the role

  • Design, develop, and maintain comprehensive, end-to-end learning paths for Komodo's products tailored to specific customer personas (e.g., non-technical commercial users, data scientists, HEOR researchers).
  • Collaborating closely with Subject Matter Experts (SMEs) to translate complex data concepts and new feature releases into clear, accurate, and accessible learning materials. Own and manage the content development and review process, ensuring clear communication with all stakeholders and timely delivery.
  • Scope learning needs and translate technical product specifications into clear training content. Apply modern adult learning principles (andragogy), microlearning, and performance-based learning strategies to all content, ensuring a focus on practical application and what users do with the software.
  • Author, script, and produce a wide range of engaging, multimedia training content, including interactive e-learning modules, concise "how-to" videos, simulations, and user-friendly quick reference guides.
  • Develop effective knowledge checks, quizzes, and scenario-based challenges to assess learner comprehension and skill acquisition.
  • Manage the lifecycle of training content by regularly gathering and analyzing feedback from customers and internal stakeholders (like Customer Enablement Managers and Account Managers) to make continuous improvements.
  • Execute strategic, short-term enablement projects as directed by the Komodo Academy Manager between major curriculum deliverables. Provide key administrative backup support as needed, including managing the learner support ticket queue and generating learner engagement reports.

Requirements

  • 6+ years demonstrated expertise in end-to-end instructional design, including needs analysis, curriculum development, content authoring, and continuous improvement, with a strong portfolio of e-learning and video projects created with Articulate, Rise, Storyline and Camtasia.
  • 2+ years experience designing learning content in the SaaS, data analytics, healthcare technology, or life sciences (Pharma/Biotech) industries.
  • Deep understanding of adult learning theory (andragogy) and modern instructional models (e.g., ADDIE, SAM), with a focus on performance-based and scenario-based learning. You operate with a user-centered mindset and have the ability to design learning from the customer's perspective, anticipating their challenges and questions.
  • Proven ability to learn highly complex, technical software and data concepts and translate them into simple, clear, and engaging content for both technical and non-technical audiences.
  • Exceptional writing, editing, and scripting skills, with an obsessive eye for detail, clarity, and tone.
  • Strong project management and organizational skills, with the ability to manage multiple complex projects simultaneously and collaborate effectively with cross-functional SMEs.
  • Proven experience using generative AI tools (e.g., Google Gemini, Claude, ChatGPT, etc.) to accelerate operational processes and enhance your instructional design. This includes strong experience in AI agent/persona development and advanced prompt engineering. Must demonstrate a strategic desire to lean heavily into AI utilization.
  • Bachelor’s degree in a relevant field such as Education, Communication, Graphic Design, or Psychology.
Benefits
  • comprehensive health, dental, and vision insurance
  • flexible time off and holidays
  • 401(k) with company match
  • disability insurance
  • life insurance
  • leaves of absence in accordance with applicable state and local laws and regulations and company policy
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
instructional designcurriculum developmentcontent authoringneeds analysisadult learning theoryperformance-based learningscenario-based learningwritingeditingscripting
Soft Skills
project managementorganizational skillscollaborationuser-centered mindsetattention to detailcommunication