Operations Specialist – AM

Kokua Education

Operations Specialist matching guest educators with classrooms for Kokua’s school network. Managing daily assignments, school relationships, and data-driven teacher utilization.

Posted 8/19/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $57,000 - $62,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and people management skills while effectively utilizing data analysis to enhance Guest Teacher placement and satisfaction. Capable of adapting to changing school needs and maintaining high-quality service through collaboration and attention to detail.

Highest-signal resume keywords

Bachelor’s DegreeData AnalysisGuest Teacher ManagementCommunication SkillsTime Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data InputExcelGoogle SheetsClassroom SupportTeaching Experience

Soft Skills

People ManagementAttention to DetailSelf-MotivatedEfficient CommunicationAdaptability

Tools & Technologies

Absence Management System

Industry Keywords

Educational BackgroundGuest Teacher TurnoutSchool PartnershipsAssignment FulfillmentOperational Flexibility

About the role

Key responsibilities & impact

Place the right teachers in the right classrooms and ensure 100% of classrooms and students have a strong teacher for the day
Use an absence management system to monitor assignments and fill same-day and advance requests
Maximize Guest Teacher turnout through creativity, innovation, and people management
Prioritize daily and weekly outcomes while adapting to changing school needs
Perform critical data input with strong attention to detail
Act as the main liaison between schools, Guest Teachers, and Kokua
Communicate professionally and warmly with teachers and schools while maintaining calm under pressure
Build Guest Teacher relationships to promote tenure and assignment fulfillment
Provide classroom support and assistance using educational background and knowledge
Engage school partners to ensure satisfaction and retention and provide high-quality service
Use data strategically to improve fill rates, Guest Teacher utilization, processes, and performance
Analyze data using Excel and Google Sheets
Work closely with Regional and Talent Teams to match talent to classrooms and ensure organizational success
Meet deadlines and contribute positive energy to the team

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience
1-2 years experience teaching or otherwise working closely with students preferred
Exceptional written/verbal communication and people skills
Strong time-management and prioritization skills, including the ability to track details and deadlines of multiple work streams
Self-motivated with a demonstrated ability to independently accomplish goals
Tech-savvy
Able to work across functions and teams within the organization
Efficient communicator (written and verbal) who responds quickly
Available to work Monday–Thursday, 6:00 AM–2:30 PM ET; Friday, 6:00 AM–10:00 AM ET; and a 4-hour Sunday shift
Occasional flexibility based on operational needs

Benefits

Comp & perks

Generous benefits and time off package
Merit increases considered during performance evaluations
Remote work arrangement