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Koin

Junior CRM Analyst

Koin

Junior CRM Analyst at Koin developing solutions for digital commerce in Latin America. Involves email communication, campaign management, and collaboration with internal teams.

Posted 7/10/2026full-timeSão Paulo • 🇧🇷 BrazilJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in planning and executing multi-channel communications, including email and push notifications, while ensuring brand consistency and effective collaboration with internal teams. Proficient in analyzing digital campaign metrics to optimize performance and manage agency relationships.

Highest-signal resume keywords
CRM ExperienceDigital MarketingCampaign AnalysisAgency ManagementMarketing Automation Tools

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Email CommunicationWhatsApp CommunicationPush NotificationsContent ReviewCampaign ManagementMetrics Monitoring
Soft Skills
CollaborationOrganizational SkillsClear Communication
Tools & Technologies
CRM PlatformsMarketing Automation Tools
Industry Keywords
Digital Campaign MetricsRelationship FlowsVendor Management

About the role

Key responsibilities & impact
  • Plan, configure and execute communication sends via email, WhatsApp and push notifications.
  • Support the creation and review of relationship flows and one-off CRM campaigns.
  • Manage requests with the partner agency, ensuring briefings are clear, deadlines are met and deliverables are high quality.
  • Review and adapt content and copy for different channels, ensuring consistency of the brand's communication.
  • Organize the team's demand workflow, closely tracking schedules and delivery status.
  • Collaborate with internal teams (such as Marketing, Product and Data) to enable planned communications.
  • Support basic analysis of campaign results by monitoring metrics such as open, click and conversion rates.

Requirements

What you’ll need
  • Initial experience or previous internship in CRM, digital marketing or communications.
  • Preferred: experience with CRM platforms or marketing automation tools.
  • Basic knowledge of digital campaign metrics.
  • Experience managing agencies or external vendors.

Benefits

Comp & perks
  • Life insurance
  • Health and dental plans
  • Transportation allowance
  • Meal and food vouchers (VR + VA)
  • Childcare assistance
  • Extended parental leave
  • Total Pass or Wellhub
  • WFA (Work From Anywhere)
  • Discounts on Decolar.com
  • Golden Farma benefits
  • Home office allowance