Director, Loss Prevention Investigations

Kohl's

Director leading Kohl's Loss Prevention Market Investigations team to drive internal theft prevention and safety initiatives across stores. Collaborating with law enforcement and implementing technology-based strategies for success.

Posted 4/30/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Lead the Market Investigations team in effectively impacting shortage and safety initiatives across all stores
Direct a team of Investigators responsible for detecting internal theft and providing guidance to the field organization on internal theft
Set the vision and strategy to protect Kohl’s associates and company assets through technology and analytics
Build and sustain an investigations model that drives results for the company
Drive the internal shortage prevention strategy in partnership with key stakeholders
Develop partnerships with outside law enforcement agencies to ensure large cases are prosecutable
Collaborate and lead surveillance with peer retailers and law enforcement related to complex external cases
Develop staff through coaching, performance feedback and intentional development opportunities

Requirements

What you’ll need

5+ years leading teams directly impacting internal and external investigations
Experience with effectively negotiating and influencing Law Enforcement agencies
Exceptional verbal, written, presentation and interpersonal communication skills
Strong analytical skills

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipcoachingperformance feedbacknegotiationinfluencingverbal communicationwritten communicationpresentation skillsinterpersonal communicationanalytical skills