Kognitiv Inc.

Financial Planning and Analysis

• Architect Solutions: Design, configure, and deploy Workday Student
• Lead client sessions to understand their needs and advise on best practices
• Mentor junior talent and manage project scope and quality
• Perform research into complex issues and present corrective measures

Workday Student Financials Architect – Consultant

Consultant

• Design and configure simpler Workday Extend applications, contributing to larger design efforts under guidance
• Independently design, build, test, and deploy Workday Orchestrations
• Build, test, and deploy Workday Extend applications with input from a technical architect or lead
• Develop business objects, processes, security configurations, and user interfaces within Workday
• Analyze requirements, recommend practical solutions, and implement system enhancements
• Troubleshoot and resolve break-fix issues, documenting all corrective actions
• Contribute to reusable solution libraries, internal tools, and client-facing documentation
• Collaborate effectively with Integrations and Functional consultants on cross-domain solutions
• Deliver agreed-upon project and performance objectives while maintaining high client satisfaction
• Ensure all work complies with confidentiality requirements and data-protection regulations, including GDPR

Workday Extend Consultant – Senior Consultant

• Design, configure, test, and deploy Workday solutions for global customers, adapting flexibly to their evolving needs across various Financials module(s).
• Conduct detailed working sessions to gather and analyze business requirements.
• Lead medium to high-complexity projects (like acquisitions or Phase X rollouts) through the full lifecycle, managing scope, quality, and timelines with no supervision.
• Drive high client satisfaction by building strong relationships and consistently delivering impeccable service, meeting key performance indicators (KPIs) like utilization and CSAT scores.
• Act as a mentor, coach, and reviewer for less experienced team members.
• Perform root cause analysis on client issues and implement effective, well-researched corrective measures.

Workday Financials Architect

• Implement and configure Workday solutions for a global customer base.
• Design, configure, test, and deploy business requirements across multiple Workday HCM module(s) while remaining flexible to clients' changing needs.
• Conduct working sessions with clients to gather, understand, and analyze business requirements.
• Assess actual client needs and propose recommendations and/or alternative solutions to meet client goals.
• Advise clients on best practices, recognize, and recommend process improvements, and implement system enhancements.
• Lead, consult, execute, and prioritize conflicting demands on medium to high complexity projects across multiple, concurrent clients without supervision for area(s) of expertise.
• Frequently discuss, and can articulate to clients, lessons learned from previous client experience, Workday best practices, as well as Kognitiv's point of view.
• Ensure customers understand and take advantage of Kognitiv and Workday best practices.
• Manage the project scope, quality, and timeline for area(s) of expertise.
• Provide guidance, instruction, direction, and coaching to team members.
• Review team members' work as necessary to ensure quality.
• Perform research on problems, identify the true cause, and present/implement corrective measures to the client.
• Seek opinions and feedback on alternative solutions from team members to solve client needs.
• Contribute to the organization's knowledge management repository through formal and informal avenues.
• Act as a mentor and coach for less experienced team members.
• Strive to innovate and suggest new approaches to deploy Workday efficiently and effectively.
• Gain an intermediate understanding of touch points, dependencies, and integration aspects across different Workday area(s).

Senior/Principal Consultant – Benefits

Account Executive

• Manage the complete sales cycle —from aggressive, self-sourced prospecting and lead qualification to complex contract negotiation and closing.
• Thrive in a dynamic environment, demonstrating the ability to act quickly and decisively when negotiating and removing deal obstacles.
• Build and leverage networks with key senior-level decision-makers (VP and C-Suite) and local ecosystem partners to generate high-value lead referrals and co-selling opportunities.
• Maintain a high level of sales activity, including outbound calls, social selling, and strategic engagement, to ensure pipeline health.

Account Executive – Workday AMS

Architect

• Lead and architect end-to-end Workday implementations and post production optimizations
• Collaborate with clients to gather and analyze business requirements, transforming them into system design solutions
• Provide expert-level guidance on Workday functionality across various modules, ensuring efficient configuration and integration
• Troubleshoot complex issues and design scalable, long-term solutions for system enhancements
• Mentor and guide junior consultants and client teams through best practices and Workday system knowledge

Workday HCM Architect – Any HCM Modules

Customer Support

• Act as the primary Workday support specialist (Tier 1/2) and enhancement resource.
• Work independently and directly with clients to provide expert, day-to-day transactional support and 'how-to' guidance for Workday.
• Manage the client help desk, receiving, interpreting, and resolving Workday incidents and service requests through a ticketing system, ensuring proper escalation and documentation through to final resolution.
• Assist in Workday system enhancements, including new report development, testing execution, data loading, and utilizing integration tools.
• Execute tasks quickly and accurately to meet strict Service Level Agreements (SLAs), maintaining a high commitment to client satisfaction and process improvement.

Workday Support Specialist, Workday Functional Analyst – Tier 1/Tier 2

• Audit existing configurations and execute redesigns to improve user experience and system accuracy
• Lead the roll-out of new Absence and Time Tracking functionality for existing Workday clients
• Solve complex issues from tangled calculation tags to misfiring accrual rules
• Guide clients through semi-annual Workday updates, ensuring effective leverage of new Abs/TT features

Workday Absence/Time Tracking Architect

Project Manager

• Own the full project lifecycle for Workday implementations
• Manage complex Workday deployments independently
• Mentor junior Project Managers to ensure standardized approach
• Refine project management methodology to be resilient and scalable