Kodiak Solutions

Data Analyst

• This Revenue Cycle Intelligence - Data Analyst position will be responsible for day-to-day work tasks for revenue cycle data analytics projects and utilize technical and interpersonal skills to assist internal and external clients.
• Using Kodiak’s technology and data, you will provide high-quality analysis and process improvement solutions that enhance our client's revenue cycle.
• You will have the opportunity to work closely with all levels of client management and play a significant role in ensuring accurate and insightful data quality in our engagements.

Revenue Cycle Intelligence, Data Analyst Associate

Accounting Manager

• Own month-end close activities related to Revenue accounting, including but not limited to the detailed review of all revenue recognition journal entries and supporting documentation, account reconciliations, deferred revenue and unbilled revenue analysis and fluctuation analysis, driving continuous improvement in both the speed and accuracy of the close cycle.
• Ability to apply GAAP accounting standards, such as ASC 606 and identify key accounting and operational implications when evaluating new products and services going to market, while maintaining policies and procedures as our product offerings and systems evolve.
• Partner with Sales, Deal Desk and Legal to review non-standard customer agreements to evaluate revenue recognition impacts and propose solutions that align with internal policies and company objectives.
• Collaborate with Financial Planning &amp; Analysis on forecasting, budgeting and analysis of revenue.
• Proactively identify and lead improvement initiatives with an emphasis on automation, operational efficiency and long-term scalability that shape our revenue ecosystem in collaboration with the go-to-market, IT and Sales Operations teams.
• Implement and document policies, processes and controls on areas related to revenue recognition.
• Coordinate with the cross-functional teams to resolve any billing and revenue issues.
• Prepare and / or review schedules, information and memos and manage interactions with external auditors on all revenue accounting matters.
• Support special projects as necessary, which may include software implementation and integrations, or other automation projects.
• Manage, develop and mentor a high performing team that employs best in class practices.

Senior Manager, Revenue Accounting

Customer Success Manager

• Serve as the primary point of contact for an assigned portfolio of clients, building strong, trusted relationships at multiple levels.
• Lead onboarding efforts to ensure smooth implementation, clear expectations, and early customer success.
• Drive product adoption through proactive engagement tailored to customer goals.
• Monitor account health, identify risks or opportunities, and implement action plans to improve outcomes and retention.
• Partner closely with Product, Implementation, Support, and Leadership teams to advocate for customer needs and influence product enhancements.
• Review performance metrics with customers, providing insights, recommendations, and roadmaps that align with business objectives.
• Facilitate quarterly business reviews (QBRs) and other strategic checkpoints to reinforce value and deepen engagement.
• Act as escalation point for customer issues and coordinate internal resources to ensure timely resolution.
• Manage the renewals process for assigned accounts, including forecasting, preparing renewal materials, identifying risks early, and collaborating with cross functional‑ partners to secure on time‑, successful renewals.
• Maintain accurate documentation, account plans, and activity tracking within Planhat, Salesforce and other internal systems.

Project Manager

• Build and maintain strong, long-lasting customer relationships.
• Serve as the primary point of contact for key projects, ensuring a smooth customer journey from start to finish.
• Consistently anticipate internal and customer needs and adapt project communications accordingly.
• Foster an environment of ownership of project and customer success.
• Manage multiple customer projects simultaneously—scoping, planning, and executing deliverables on time and within expectations.
• Develop project timelines, implementation steps, internal and external communication strategies, governance frameworks, and change management plans in coordination with Kodiak and customer leadership.
• Ensure high-quality execution of all project deliverables.
• Coordinate and/or oversee coordination (where applicable) of project meetings and all related deliverables such as agendas, minutes, action items, and follow-up of next steps to continue moving the project forward.
• Manage project scope according to scope of work defined in contract.
• Identify opportunities for contract amendments, including creating and follow through of execution of amendment.
• Identify opportunities for expansion, upsell potential, and process improvement while mitigating risks.
• Develop and manage internal project finance processes.
• Support customer invoicing and billing processes.
• Manage and oversee benefit tracking processes and maintain customer ROI.

Clinical Revenue Management – Project Manager

Analyst

• Ability to read, decipher and analyze all aspects of medical record documentation for accurate coding.
• Responsible for reviewing inpatient coding (ICD-10-CM and ICD-10-PCS codes) to ensure accuracy and completeness of records coded by the coding staff for multiple clients.
• Validate the ICD-10-CM and PCS codes, principal and secondary diagnoses.
• Assignment appropriateness to ensure consistency and efficiency and to optimize DRG reimbursement and facilitate data quality in hospital inpatient services.
• Review physician documentation for specificity, completeness, and quality to support coding accuracy, and to identify physician query opportunities to improve the documentation.
• Maintains current knowledge of regulatory agencies standards, i.e., CMS, OIG, AHA, Coding Clinics etc.
• Maintain required coding credential(s).
• Seeks opportunities for individual growth and development, including attending various meetings, conferences, and courses, as required.
• Responsible for meeting departmental productivity and quality expectations.
• Consult with client organizations and their department heads at the direction of the service line director.
• Collaborate with other service line team members to meet client demands and to develop strategies for service line growth and operational improvement.

Inpatient DRG Validator, Coding Analyst

Compliance

• Oversee and manage all facets of unclaimed property annual compliance projects including data collection, dormancy and exemption analysis, due diligence management, state reporting production, and results distribution.
• Develop and present customer deliverables and provide guidance and strategic advice to customers by describing forthcoming requests, knowledge of the process, etc.
• Contribute to a positive and inclusive culture, including working closely with peers and upper management and leading, training, and developing junior resources.
• Develop and strengthen relationships with internal team members and customers through effective communication to maintain project and customer satisfaction.
• Manage customer engagements as it relates to customer’s business and expectations and Kodiak’s scope of services, performance of team, and assignment of tasks.
• Identify potential opportunities with processes and technologies that would provide greater efficiency and prove beneficial and cost effective.
• Understand impact of changing unclaimed property legislation and technical developments affecting unclaimed property compliance engagements.

Unclaimed Property Compliance Manager

• Ability to lead all facets of unclaimed property annual compliance projects including data collection, dormancy and exemption analysis, due diligence management, state reporting production, and results distribution.
• Develop and present customer deliverables and provide guidance and strategic advice to customers by describing forthcoming requests, knowledge of the process, etc.
• Contribute to a positive and inclusive culture, including working closely with peers and management.
• Demonstrates a willingness to learn, absorb knowledge, and apply guidance provided by senior team members and provide feedback and train associates.
• Develop and strengthen relationships with internal team members and customers through effective communication to maintain project and customer satisfaction.
• Assist in the leadership of customer engagements as it relates to customer’s business and expectations and Kodiak’s scope of services, performance of team, and assignment of tasks.
• Effectively carry out assigned project duties, including administration of customer engagements and understanding customer’s business and expectations.
• Demonstrate basic understanding on the impact of changing unclaimed property legislation and technical developments affecting unclaimed property compliance engagements.

Senior Associate, Unclaimed Property Compliance

Sales Operations Manager

• Coordinate development, formatting, and delivery of customer proposals, RFP responses, and sales presentations.
• Maintain proposal templates, pricing libraries, and standard response content.
• Partner with business line and solution leaders to gather required proposal inputs.
• Ensure accuracy of pricing, scope language, and proposal terms.
• Track proposal lifecycle from request through submission.
• Maintain proposal document and version control.
• Manage opportunity creation, updates, and pipeline data accuracy.
• Ensure completeness of required sales documentation.
• Support Salesforce data hygiene and governance initiatives.
• Coordinate internal sales communications and documentation.
• Support Revenue Operations reporting and forecasting inputs

Sales Operations Coordinator

Consultant

• Act in the role of Analyst for the product line activities, embodying the Core Values of the firm with equal responsibility and accountability to product line staff.
• Actively contribute to work projects in the areas of:
• Regulatory Research
• Cost Report Preparation
• Cost Report Workpaper Build Out
• DSH
• Bad Debts
• Worksheet S-10
• IME/GME
• Conduct customer engagements, per the engagement methodology, and within the designated time period. Inform Project Lead, Manager, or Director of any potential delays that would impact the ability to complete assigned tasks within the allotted time.
• Must actively define need or problem, conduct research and analysis of data, to recommend solutions for customers.
• Develop and maintain customer relationships that continue to produce revenues for the firm over time. Facilitate open lines of communication with active customers and keep project lead abreast of new issues as they develop.
• Assist in the development of specific recommendations and conclusions for the customer. Conclusions should be objective, logical, and based on facts that have been collated and verified.
• Identify, analyze and effectively address and resolve data challenges that impact operations or financial processes with the project lead, regardless of whether the problem originates in an area under direct or indirect control.
• Maintain compliance standards for providing accurate information on all product line work, proposals, and customer activity.
• Assist in the development of Public facing Marketing Materials, as well as product specific Customer targeting strategies and data.
• Exhibit the critical problem-solving skills needed to include:
• The ability to break down a significant problem into its root causes and then design solutions to address each of the root causes.
• Ability to analyze complex provider issues and identify the appropriate regulatory impact.
• Ability to manage multiple projects simultaneously to ensure that deadlines are met and product quality is maintained.

Reimbursement Consultant

Recruitment

• Manage full-cycle recruitment for varied roles across multiple departments.
• Partner with hiring managers to understand business needs and develop effective sourcing strategies.
• Source, screen, and interview candidates using a variety of methods including direct sourcing, referrals, and job boards.
• Build and maintain a strong talent pipeline for current and future hiring needs.
• Provide a high-touch candidate experience, ensuring timely communication and feedback.
• Collaborate with HR and department leaders to improve hiring processes and strategies.
• Track and report on recruiting metrics to measure effectiveness and identify areas for improvement.
• Stay current on industry trends and best practices in talent acquisition.

Recruiter

Manager

• Drive project success through a combination of technical expertise, strategic thinking, and exceptional communication for clinical revenue management and revenue integrity engagements.
• Guide cross-functional teams and foster client relationships, ensuring the delivery of high-quality outcomes.
• Proactive risk management, effective scope and timeline oversight, and the ability to adapt to evolving project needs to drive success for customers as well as Kodiak.
• Manage project scope according to statement of work or engagement letter; identifying opportunities for change orders including creating and seeing through change orders.
• Serve as the primary day-to-day advisor for hospital revenue integrity initiatives, guiding clients through charge capture, charge description master (CDM), billing workflows, and reconciliation best practices.
• Support automation opportunities within EMRs (Epic, Cerner, Meditech) to streamline charging workflows and minimize manual interventions.

Revenue Integrity Manager

• Oversee and manage customer needs related to multi-state unclaimed property matters including assessments, audit defense, or voluntary disclosure agreement programs.
• Prepare customers for examination(s) by describing forthcoming requests and knowledge of the process.
• Represent customers on auditor discussions regarding the current status of the examination and responses to information document requests.
• Analyze customer data to present potential unclaimed property risk and mitigation tactics.
• Develop customer deliverables and reports for state submission through completion of the review.
• Contribute to a positive and inclusive culture, including working closely with peers and upper management and leading, training, and developing junior resources.
• Develop and strengthen relationships with customer through effective communication to maintain customer satisfaction.
• Manage customer engagements as it relates to customer’s business and expectations and Kodiak’s scope of services, performance of team, and assignment of tasks.
• Identify potential opportunities with processes and technologies that would provide greater efficiency and prove beneficial and cost effective.
• Understand impact of changing unclaimed property legislation and technical developments affecting unclaimed property consulting engagements.

Unclaimed Property Consulting Manager

Accountant

• Drive project success through technical expertise and analytical skills.
• Guide teams and foster client relationships.
• Ensure high-quality outcomes and proactive risk management.
• Oversee project timelines, implementation steps, and communication strategies.
• Coordinate project meetings and related deliverables.
• Develop and manage internal project finance processes.
• Manage project scope and identify opportunities for change orders.