Linux Platform Engineer, 3rd Line

Kocho

Senior Linux Infrastructure Engineer at Kocho responsible for troubleshooting Linux platforms and supporting clients. Leading change activities and ensuring service stability and security in a hybrid environment.

Posted 4/17/2026full-timeCape Town • 🇿🇦 South AfricaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AzureLinux

About the role

Key responsibilities & impact

Providing expert, 3rd line technical support and advanced troubleshooting for complex incidents and problems in a Linux environment.
Collaborating with the Service Integrator, 3rd parties, and other specialists to ensure the stability, availability, performance, and security of services through a best-practice approach.
Leading the planning, documentation, and execution of change and release activities, including patch and upgrade management.
Maintaining and enhancing configuration data, ensuring its accuracy and currency.
Acting as an escalation point for complex incidents and issues, driving them to resolution and communicating effectively with all stakeholders.
Proactively identifying, managing, and mitigating technical risks and issues.
Contributing to the development and maintenance of high-quality technical documentation.
Adhering to and championing ITIL-based policies and practices within our service management framework.

Requirements

What you’ll need

A degree in Computer Science or a related field is preferred.
5 years experience as a 3rd Line Linux Engineer with proven, advanced troubleshooting skills.
Expert-level knowledge of Linux server environments, specifically Ubuntu and Red Hat.
Proficiency in scripting and automation using PowerShell and Bash.
Understanding of IT network principles and troubleshooting network-related issues.
Experience with Azure infrastructure and services.
Strong experience with configuration management and monitoring tools, such as N-able.
Excellent analytical and problem-solving skills, with the ability to take full ownership of incidents from initial report to final resolution.
A positive, enthusiastic, and supportive attitude, with strong collaboration skills in a team environment.
Exceptional verbal and written communication skills, with the ability to articulate complex technical information clearly.

Benefits

Comp & perks

Flexible collaboration spaces
Equal opportunities employer

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

LinuxUbuntuRed Hatadvanced troubleshootingscriptingautomationPowerShellBashconfiguration managementnetwork troubleshooting

Soft Skills

analytical skillsproblem-solving skillscollaboration skillscommunication skillsownership of incidentspositive attitudeenthusiastic attitudesupportive attitude

Certifications

degree in Computer Science