Decision Science Analyst
Kobie
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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About the role
- Play a key role as part of a team responsible for delivering data-driven, actionable customer insights that directly contribute to increased sales/profit through our clients’ customer loyalty programs, while collaborating closely with Strategy and Client Services teams to align on client objectives and deliver impactful results.
- Build and maintain audience lists to support the CRM team in executing targeted campaigns and achieving engagement goals.
- Provide actionable recommendations that drive business objectives by drawing out key insights from in-depth, complex data sources based on a thorough understanding of client’s strategy, success criteria, and program objectives
- Develop data visualizations and narratives that make data and analysis consumable by all levels and expertise of internal and external stakeholders
- Collaborate with Data Engineering and Business Intelligence teams to design and develop new tools, models, and data sources to support our clients’ business objectives and overcome challenges
- Proactively create learning agendas, test plans, and solutions that make attribution unassailable and maximize key KPIs such as incremental ROI and LTV
- Manage workflow, scope and prioritization of client requests and Kobie investments
Requirements
- 2-4+ years previous relevant customer analytics and/or marketing/CRM experience
- Great storyteller with data that can influence senior stakeholders with insights and recommendations
- Familiarity with data exploration and data visualization tools like Tableau, PowerBI , or Sigma
- Demonstrated success using customer segmentation techniques such as RFM, cluster analysis and regression modeling to drive targeted marketing
- Solid project management skills and experience in juggling multiple projects at a time
- Bachelor’s Degree in Statistics, Marketing, Economics, or Computer Science
- Python/SQL programming experience preferred
- Master’s in Statistics, Economics or Applied Mathematics, or MBA, preferred
- Proficiency in fundamental marketing and loyalty principles, preferred
Benefits
- Flexible Time Off to recharge when needed
- Nine Company-Wide Holidays
- A diverse suite of benefits prioritizing your growth, development, and personal well-being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer analyticsmarketingCRMdata visualizationdata explorationPythonSQLcustomer segmentationRFMregression modeling
Soft Skills
storytellinginfluencingproject managementcollaborationcommunicationproblem-solvingprioritizationanalytical thinkingadaptabilitycreativity
Certifications
Bachelor’s Degree in StatisticsBachelor’s Degree in MarketingBachelor’s Degree in EconomicsBachelor’s Degree in Computer ScienceMaster’s in StatisticsMaster’s in EconomicsMaster’s in Applied MathematicsMBA