Partner Relationship Manager, Clinic Groups

Koala Health

Partner Relationship Manager managing and supporting B2B veterinary clinic accounts at Koala Health. Focused on enhancing home delivery pharmacy solutions and building key relationships.

Posted 4/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage the sales cycle with veterinary practices, including larger, multi-location accounts, from lead generation and cold-call outreach to demo, clinic close, and onboarding
Build relationships with key stakeholders across accounts, including clinic leadership, practice managers, veterinarians, and multi-location decision-makers
Proactively identify solutions to pain points and customer needs by clearly communicating the value of Koala’s home delivery pharmacy solution
Support the onboarding and adoption of new clinic partners, ensuring a smooth experience across individual practices and larger account groups
Remain current on industry trends and the evolving needs of the animal health and veterinary communities
Provide a best-in-class experience for prospects and partners through proactive communication, consistent follow-up, and strong follow-through
Understand that each interaction is about more than solving a single problem; it is an opportunity to build trust, strengthen the relationship, and create a delightful experience

Requirements

What you’ll need

High school diploma or equivalent, Bachelors Degree preferred
4+ years of sales experience or B2B sales experience, preferably in the Animal Health Industry
At least 1 year of experience managing larger, multi-location accounts
Experience working in Veterinary/Pet care strongly preferred
Excellent communication skills (spoken and written)
Animal lover - Not required, but definitely a plus!

Benefits

Comp & perks

We know that not everyone will have all these skills on day one.
We value a learning mindset and individuals who are invested in our mission.
We are a remote-first company offering our employees the flexibility of working from home.
We offer a competitive salary and a chance to own a part of the company in the form of equity.
We cover medical, dental, and vision insurance with partial coverage for your partner and dependents.
Other benefits include unlimited PTO and a 401(k) retirement account.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales experienceB2B sales experienceaccount managementlead generationcold-call outreachdemo presentationonboarding

Soft Skills

relationship buildingcommunication skillsproactive problem solvingcustomer servicefollow-uptrust building

Certifications

high school diplomaBachelor's degree