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Revenue Operations – Process Enablement Specialist
KnowmadicsRevenue Operations Specialist providing sales support and operational execution at Knowmadics in San Diego. Responsible for coordinating pre-sale activities and managing sales operations in a hybrid environment.
About the role
Key responsibilities & impact- Translate Sales leadership direction into actionable workflows, processes, and tracking mechanisms
- Support pipeline management, forecasting processes, and opportunity tracking discipline
- Ensure data accuracy, hygiene, and completeness across CRM and workflow systems
- Identify gaps, bottlenecks, and inefficiencies in pre-sale workflows and implement process improvements
- Coordinate across Sales, Product, and Operations teams to support pre-sale execution and customer engagement activities
- Support development and maintenance of dashboards, reporting tools, and operational tracking mechanisms
- Support inside sales activities including quoting, demo account setup, customer follow-up coordination, and opportunity support
- Coordinate pre-sale workflow activities including tracking technical inputs, estimates, and internal follow-up items associated with sales opportunities
- Ensure consistent execution of outreach, follow-up, and pipeline progression activities
- Support customer and partner coordination activities related to active sales opportunities
- Assist with product portal and workflow system administration supporting pre-sale operations
- Support Sales leadership and Program teams in planning and executing trade shows, demonstrations, customer engagement events, and pre-sale training or exercise activities
- Coordinate local logistics for demonstrations, events, and training activities, including office setup, room preparation, materials coordination, shipping and receiving, inventory support, and onsite operational readiness
- Manage vendors, schedules, and coordination activities to ensure seamless execution
- Track and report on event outcomes including participation, leads, opportunities, and operational effectiveness
- Support pre-sale demonstration coordination while partnering with trainers and subject matter experts as needed
- Translate leadership requirements into usable workflows, dashboards, and reporting tools
- Support adoption and effective usage of CRM, Jira workflows, product portals, and operational systems
- Ensure system usability, process consistency, and data integrity across the pre-sale lifecycle
- Continuously improve processes to increase efficiency, visibility, and operational effectiveness
- Train and support team members in effective system usage and workflow execution
- Support coordination and execution of internal operational and customer engagement activities tied to pre-sale efforts
- Assist with scheduling, documentation, communications, and administrative tracking related to demonstrations, events, and customer engagement initiatives
- Coordinate shipping, receiving, and asset tracking activities related to demonstrations, events, and exercises
- Ensure office and operational spaces are prepared and organized to support meetings, demonstrations, training activities, and customer engagements
Requirements
What you’ll need- Eligible to obtain a U.S. Security Clearance – U.S. Citizenship required
- Minimum Education Requirement: High School Diploma
- 6–10+ years of experience in sales operations, commercial operations, inside sales support, or similar operational support roles
- Experience directly supporting sales or go-to-market leadership
- Strong experience with CRM, workflow, or operational management systems
- Familiarity with Jira workflows, product portals, or similar operational tools
- Highly organized with strong execution and follow-through capabilities
- Strong communication skills and ability to operate cross-functionally
- Ability to manage multiple priorities in a fast-paced environment
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales operationspipeline managementdata accuracyprocess improvementsdashboard developmentreporting toolsevent coordinationadministrative trackingasset trackingcustomer engagement
Soft Skills
strong executionfollow-through capabilitiesstrong communication skillshighly organizedcross-functional collaborationability to manage multiple prioritiesprocess consistencytraining and supportoperational effectivenesscontinuous improvement
Certifications
U.S. Security Clearance