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Course Developer, Skills Coach – Service Designer Apprenticeship, Level 6
KnowledgeBriefService Designer developing and delivering curriculum for Level 6 Service Designer apprenticeship program. Collaborating with teams to enhance learner engagement and outcomes within a remote-first environment.
About the role
Key responsibilities & impact- Design and develop curriculum content aligned to the Service Designer apprenticeship standard and EPA requirements
- Deliver engaging workshops, coaching sessions, and group learning experiences
- Support learners to apply service design principles within real workplace contexts
- Collaborate with the Curriculum Innovation Manager and Digital Learning Team to create high-quality learning materials and assets
- Monitor learner progress, conduct tripartite reviews, and support learners towards successful completion and EPA readiness
- Contribute to standardisation, quality assurance, and continuous improvement activity across programmes
- Build positive relationships with learners, employers, and colleagues across the organisation
- Maintain accurate learner records and support compliance requirements
Requirements
What you’ll need- No specific requirements listed.
Benefits
Comp & perks- Dedicated monthly CPD time to support your development
- 5.6 weeks’ annual leave plus bank holidays
- Two-week company closure over Christmas and New Year
- Company sick pay
- Access to our Employee Assistance Programme and wellbeing support
- Opportunities to contribute to cross-team projects and organisational growth
- A remote-first environment with opportunities to connect in person
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
coachingcollaborationrelationship buildingcommunicationmonitoring progressquality assurancecontinuous improvement