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KnowledgeBrief

Course Developer, Skills Coach – Service Designer Apprenticeship, Level 6

KnowledgeBrief

Service Designer developing and delivering curriculum for Level 6 Service Designer apprenticeship program. Collaborating with teams to enhance learner engagement and outcomes within a remote-first environment.

Posted 5/2/2026full-timeLondon • 🇬🇧 United KingdomEntry Level💰 £37,500 - £40,000 per yearWebsite

About the role

Key responsibilities & impact
  • Design and develop curriculum content aligned to the Service Designer apprenticeship standard and EPA requirements
  • Deliver engaging workshops, coaching sessions, and group learning experiences
  • Support learners to apply service design principles within real workplace contexts
  • Collaborate with the Curriculum Innovation Manager and Digital Learning Team to create high-quality learning materials and assets
  • Monitor learner progress, conduct tripartite reviews, and support learners towards successful completion and EPA readiness
  • Contribute to standardisation, quality assurance, and continuous improvement activity across programmes
  • Build positive relationships with learners, employers, and colleagues across the organisation
  • Maintain accurate learner records and support compliance requirements

Requirements

What you’ll need
  • No specific requirements listed.

Benefits

Comp & perks
  • Dedicated monthly CPD time to support your development
  • 5.6 weeks’ annual leave plus bank holidays
  • Two-week company closure over Christmas and New Year
  • Company sick pay
  • Access to our Employee Assistance Programme and wellbeing support
  • Opportunities to contribute to cross-team projects and organisational growth
  • A remote-first environment with opportunities to connect in person

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
coachingcollaborationrelationship buildingcommunicationmonitoring progressquality assurancecontinuous improvement