Skills Coach – Level 3 Team Leader, Level 5 Operations Manager Apprenticeships

KnowledgeBrief

Skills Coach supporting Level 3 Team Leader and Level 5 Operations Manager apprenticeships at KnowledgeBrief. Fostering leadership skills and confidence for emerging managers through coaching and development.

Posted 4/23/2026full-timeLondon • 🇬🇧 United KingdomSenior💰 £33,000 - £37,000 per yearWebsite

About the role

Key responsibilities & impact

Support emerging leaders to develop core management skills
Coach learners to build confidence in communication, problem‑solving, decision‑making, performance management, and team motivation
Help learners apply leadership models and management tools to real workplace situations
Encourage reflective practice and support learners to develop their own leadership style
Deliver engaging online workshops and group learning
Facilitate interactive online workshops using discussion, scenarios, and practical activities
Create inclusive, psychologically safe learning environments
Adapt delivery to suit learners from a wide range of industries and backgrounds
Provide personalised coaching and structured learner support
Build strong, supportive relationships through monthly one‑to‑one coaching
Develop individual learning plans that integrate on‑the‑job and off‑the‑job learning
Conduct regular tripartite reviews with learners and line managers
Prepare learners for EPA through structured practice, feedback, and confidence‑building
Monitor progress and ensure a high‑quality learner experience
Track learner progress using internal systems and take timely action where needed
Maintain accurate, same‑day records and ensure OTJ requirements are met
Identify learners at risk of falling behind and implement tailored re‑engagement strategies
Collaborate and contribute to continuous improvement
Work closely with Curriculum, Digital, and Operations colleagues to ensure a seamless learner journey
Participate in standardisation meetings and share insights to strengthen coaching practice
Engage in ongoing professional development across leadership, coaching, and digital learning

Requirements

What you’ll need

No specific requirements listed.

Benefits

Comp & perks

Dedicated monthly CPD time for your own development
5.6 weeks’ annual leave, plus bank holidays and two paid weeks off over Christmas/New Year
Two weeks’ paid short‑term sick leave
Access to Health Assured employee wellbeing support and rewards
Opportunities to contribute to exciting cross‑team growth initiatives
Remote working is standard, with occasional in‑person away‑days in London.

ATS Keywords

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Soft Skills

coachingcommunicationproblem-solvingdecision-makingperformance managementteam motivationreflective practicerelationship buildinglearner supportadaptability