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Knowledge Anywhere

Consultant II, Domestic Relocation

Knowledge Anywhere

Relocation Consultant assisting on a one year assignment for domestic transferees. Role entails managing various relocation activities and providing excellent customer service.

Posted 6/1/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-Level💰 CA$55,000 - CA$70,000 per yearWebsite

About the role

Key responsibilities & impact
  • Maintain an assigned caseload, while delivering impeccable customer service to external and internal customers.
  • Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement. Provide exemplary customer service to transferee and his/her family.
  • Demonstrates knowledge of Cartus' products and services in all interactions with client and customer.
  • Coordinate / Facilitate Cartus' core products and services to assigned customers according to prescribed Cartus standards.
  • Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue.
  • Ensure data integrity in all Cartus systems.
  • Maintain compliance with Cartus' corporate policies, programs, and standards.
  • Ensure that supplier partners perform all necessary tasks related to the sale and closing of each property.
  • Establish effective working relationship with Network and Non-Network brokers in implementation of primary functions.
  • Coordinate ordering, review, analysis of agent prepared BMAs and property action plans.
  • Coordinate development of agents property action plan and market updates as required by specific client contracts and programs.
  • Serve as an objective real estate subject matter expert and resource to internal and external customers.
  • Maintain working knowledge of corporate client policy in management of critical marketing information and events.

Requirements

What you’ll need
  • Two plus years prior relocation or real estate experience with home sale closings
  • College degree or equivalent preferred
  • Two years Customer service experience in high call volume environment
  • Influential verbal and written communication skills
  • Strong organizational and analytical

Benefits

Comp & perks
  • EOE including disability/veteran
  • At Anywhere, compensation varies by knowledge, skills, and experience. Bonuses, incentives and benefits, depend on the position

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
relocation experiencereal estate experiencehome sale closingsdata integrityproperty action plansmarket updatesBMA analysis
Soft Skills
customer serviceverbal communicationwritten communicationorganizational skillsanalytical skillsrelationship building
Certifications
college degree