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Consultant II – International Relocation
Knowledge AnywhereInternational Assignment Consultant serving as the navigator and owner of the assignment process for international assignees in Bangalore, India. Responsibilities include providing client-driven services and support for their employees internationally.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
analytical skillsprocess skillscustomer servicerelocation managementbilingual communicationexpatriate experienceMS OfficeExcel
Soft Skills
customer service orientationcoordinationrelationship managementcounselinginterpretation of customer needsaccuracyprocess orientation
Industry Keywords
international relocationvendor managementclient policyprogram benefits
About the role
Key responsibilities & impact- Provide single point of co-ordination for all phases of International relocation activities
- Provide impeccable customer service to assignee and their family
- Coordinate the delivery of services and manage vendors as dictated by client policy
- Counsel employees to the best utilization of program benefits
- Interpret customer needs while balancing client policy
- Maintain and Manage relations with Cartus’ internal departments and external suppliers/partners
Requirements
What you’ll need- Related business experience in the customer service or relocation field required
- Business experience in a highly pressurized customer service environment
- Demonstrated analytical and process skills are a minimum requirement
- High level of accuracy and process orientation required
- Bilingual and/or expatriate experience desirable
- Computer Literacy MS Office, Excel to an intermediate level
Benefits
Comp & perks- 100% accuracy and data integrity in all Cartus systems
- Compliance with Cartus’ core values, practices, and standards
- Participation in special projects as needed, including client presentations and client/supplier training
- Development and training of new internal personnel
- Work in a professional team environment with a focus on client satisfaction