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Consultant II – International Relocation
Knowledge AnywhereInternational Assignment Consultant serving as the navigator and owner of the assignment process for international assignees in Bangalore, India. Responsibilities include providing client-driven services and support for their employees internationally.
About the role
Key responsibilities & impact- Provide single point of co-ordination for all phases of International relocation activities
- Provide impeccable customer service to assignee and their family
- Coordinate the delivery of services and manage vendors as dictated by client policy
- Counsel employees to the best utilization of program benefits
- Interpret customer needs while balancing client policy
- Maintain and Manage relations with Cartus’ internal departments and external suppliers/partners
Requirements
What you’ll need- Related business experience in the customer service or relocation field required
- Business experience in a highly pressurized customer service environment
- Demonstrated analytical and process skills are a minimum requirement
- High level of accuracy and process orientation required
- Bilingual and/or expatriate experience desirable
- Computer Literacy MS Office, Excel to an intermediate level
Benefits
Comp & perks- 100% accuracy and data integrity in all Cartus systems
- Compliance with Cartus’ core values, practices, and standards
- Participation in special projects as needed, including client presentations and client/supplier training
- Development and training of new internal personnel
- Work in a professional team environment with a focus on client satisfaction
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analytical skillsprocess skillscustomer servicerelocation managementbilingual communicationexpatriate experienceMS OfficeExcel
Soft Skills
customer service orientationcoordinationrelationship managementcounselinginterpretation of customer needsaccuracyprocess orientation