Consultant II – Domestic Relocation

Knowledge Anywhere

Relocation Consultant coordinating domestic relocation activities and providing customer service for Cartus clients. Managing caseload and ensuring compliance with corporate policies and standards.

Posted 5/20/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $26 - $36 per hourWebsite

About the role

Key responsibilities & impact

Maintain an assigned caseload while delivering impeccable customer service to external and internal customers.
Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement.
Demonstrates knowledge of Cartus' products and services in all interactions with client and customer.
Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue.
Ensure data integrity in all Cartus systems.
Maintain compliance with Cartus' corporate policies, programs, and standards.
Ensure that supplier partners perform all necessary tasks related to the sale and closing of each property.
Establish effective working relationship with Network and Non-Network brokers in implementation of primary functions.
Coordinate ordering, review, analysis of agent prepared BMAs and property action plans.
Serve as an objective real estate subject matter expert and resource to internal and external customers.

Requirements

What you’ll need

College degree or equivalent preferred
Two plus years prior relocation or real estate experience with home sale closings
Two years Customer service experience
Influential verbal and written communication skills
Strong organizational and analytical

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

relocation coordinationreal estatedata integrityproperty action plansBMA analysis

Soft Skills

customer servicecommunicationorganizationalanalyticalrelationship building

Certifications

college degree