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Knowledge Anywhere

Consultant, International Relocation – Korean-Speaking

Knowledge Anywhere

Consultant navigating international relocation for clients, requiring Korean-speaking skills and customer service expertise. Involves administration of relocation policies and managing client relationships.

Posted 5/4/2026full-timeSingapore • 🇸🇬 SingaporeJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Provides single point of accountability for all phases of international relocation activities on behalf of client as outlined in contractual agreement. Provide exemplary customer service to assignee and his/her family.
  • Deliver Cartus’ core products and services (consulting, cross cultural, language, moving services, etc.) to assign customers according to prescribed Cartus’ standards.
  • Demonstrate knowledge of Cartus’ products and services in all interactions with client and customer.
  • Compile data and/or coordinate the compilation of data from internal Cartus departments to ensure the accuracy and timeliness of client reporting.
  • Maintain and enhance relationships with Cartus’ internal departments and external suppliers/partners in regards to meeting and exceeding clients’ needs.
  • Participate in special projects as needed, including client presentations, client/supplier training, trade conferences, etc.
  • Maintain compliance with Cartus’ corporate policies, programs, and standards.
  • Recognize cross selling opportunities of Cartus’ products and services to assign clients to generate increased revenue.

Requirements

What you’ll need
  • Bachelor’s degree or equivalent.
  • 2-5 years’ related business experience in the customer service, call centre, relocation, destination services, immigration, moving services, real estate, Accounting firms-HR outsourcing (expatriates’ payroll), hospitality (hotel concierge, airlines) or international industry.
  • Excellent spoken & written English and Korean language (required to communicate with Korean clients & assignees)

Benefits

Comp & perks
  • At Anywhere, compensation varies by knowledge, skills, and experience. Bonuses, incentives and benefits, depend on the position

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
customer servicedata compilationclient reportingcross cultural serviceslanguage servicesmoving servicesrelocation servicesconsultingtraining
Soft Skills
exemplary customer servicerelationship managementcommunicationpresentation skillsorganizational skills
Certifications
Bachelor’s degree