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Consultant, International Relocation – Korean-Speaking
Knowledge AnywhereConsultant navigating international relocation for clients, requiring Korean-speaking skills and customer service expertise. Involves administration of relocation policies and managing client relationships.
About the role
Key responsibilities & impact- Provides single point of accountability for all phases of international relocation activities on behalf of client as outlined in contractual agreement. Provide exemplary customer service to assignee and his/her family.
- Deliver Cartus’ core products and services (consulting, cross cultural, language, moving services, etc.) to assign customers according to prescribed Cartus’ standards.
- Demonstrate knowledge of Cartus’ products and services in all interactions with client and customer.
- Compile data and/or coordinate the compilation of data from internal Cartus departments to ensure the accuracy and timeliness of client reporting.
- Maintain and enhance relationships with Cartus’ internal departments and external suppliers/partners in regards to meeting and exceeding clients’ needs.
- Participate in special projects as needed, including client presentations, client/supplier training, trade conferences, etc.
- Maintain compliance with Cartus’ corporate policies, programs, and standards.
- Recognize cross selling opportunities of Cartus’ products and services to assign clients to generate increased revenue.
Requirements
What you’ll need- Bachelor’s degree or equivalent.
- 2-5 years’ related business experience in the customer service, call centre, relocation, destination services, immigration, moving services, real estate, Accounting firms-HR outsourcing (expatriates’ payroll), hospitality (hotel concierge, airlines) or international industry.
- Excellent spoken & written English and Korean language (required to communicate with Korean clients & assignees)
Benefits
Comp & perks- At Anywhere, compensation varies by knowledge, skills, and experience. Bonuses, incentives and benefits, depend on the position
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicedata compilationclient reportingcross cultural serviceslanguage servicesmoving servicesrelocation servicesconsultingtraining
Soft Skills
exemplary customer servicerelationship managementcommunicationpresentation skillsorganizational skills
Certifications
Bachelor’s degree