Knowledge Anywhere

Client Experience Specialist, Licensed

Knowledge Anywhere

full-time

Posted on:

Location Type: Remote

Location: Maine • Massachusetts • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $21 - $23 per hour

About the role

  • Perform non licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensure the transaction is closed in a timely, efficient, and accurate manner.
  • Ensure your real estate license remains in good standing to perform authorized licensed tasks, including drafting contract addendums and amendments.
  • Collaborate closely with agent services department, agents or other third parties to ensure all proper documentation has been received for compliance in the transaction file in the appropriate systems.
  • Organize all transaction details in applicable systems while providing continuous updates to the agent, client and third parties.
  • Serve as all deal stakeholder’s point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close.
  • Own and execute full end-to-end transaction processing by entering transaction-related expenses, verifying accuracy of details, preparing commission invoices, calculating and finalizing commission payments, and proactively resolving discrepancies to ensure timely and accurate agent payouts.
  • Regularly update and manage communication with all parties involved in the transaction.
  • Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience.

Requirements

  • Minimum of 2 years Real Estate/mortgage/title administration/transaction coordination experience required.
  • Active real estate license in good standing preferably in Florida.
Benefits
  • Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
  • 401(k) savings plan with company match
  • Paid Time Off to Include Holidays , Vacation Time, and Sick Time
  • Paid Family & Paternity Leave
  • Life Insurance
  • Business Travel Accident Insurance
  • All employees receive access to LinkedIn Learning
  • Tuition reimbursement for approved programs
  • Employee Referral Program
  • Adoption Assistance Program
  • Employee Assistance Program
  • Health and Wellness Program and Incentives
  • Employee Discounts
  • Employee Resource Groups

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
transaction processingcontract draftingcommission calculationdocument managementcompliance managementexpense verificationtransaction coordinationdeadline managementdata entry
Soft skills
communicationorganizationcollaborationcustomer serviceproblem-solvingattention to detailpositive attitudeengagement
Certifications
real estate license