Revenue Training Specialist

KnowBe4

Revenue Training Specialist facilitating training programs and assessments for sales teams in a leadership role. Collaborating on skill development and performance improvement initiatives.

Posted 5/29/2026full-timeWashington • District of Columbia, Washington • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Facilitate the delivery of comprehensive sales development initiatives aimed at cultivating a high-performing salesforce within the apprenticeship program.
Conduct skills-based assessments, role-plays, demonstrations, and practical exercises to evaluate trainees’ knowledge, identify skill gaps, and provide targeted coaching and training plans.
Monitor performance metrics and statistics for revenue trainees, identify areas for improvement, and implement corrective training interventions to address performance issues.
Collaborate with cross-functional teams to ensure alignment between training programs and organizational goals, policies, and procedures.
Review and inspect Salesforce data, statistics, customer interactions, and administrative tasks to ensure compliance with policies and procedures, and provide coaching and guidance to enhance data accuracy and customer handling.
Provide genuine feedback regarding the fit and potential of trainees in coordination with Human Resources and hiring managers.
Collaborate with subject matter experts, managers, and stakeholders to identify training needs, gather feedback, and continuously improve training programs to align with evolving business requirements.
Leverage learning management systems (LMS) and other digital platforms to streamline training delivery, tracking, and reporting.
Stay current with industry trends, best practices, and emerging technologies in sales and customer success, and training methodologies to enhance the organization’s training offerings.
Provide genuine recommendations as to the discipline and/or firing of new sales hires to which Sales Leadership gives significant weight.

Requirements

What you’ll need

High school diploma or GED is required.
A minimum of 1 year of proven work experience in sales, sales management and/or quality control in a sales-related role
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Strong verbal and written communications
Excellent time management and organization skills
Excellent listening skills
Ability to find the root cause of why an employee may be struggling
Strong statistical analysis skills
Strong skills in working with people
Strong skills in developing plans and drills to help employees

Benefits

Comp & perks

We offer company-wide bonuses based on monthly sales targets
Employee referral bonuses
Adoption assistance
Tuition reimbursement
Certification reimbursement
Certification completion bonuses
Modern, high-tech, and fun work environment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales developmentskills-based assessmentsperformance metricsstatistical analysistraining methodologiescoachingtraining plansdata accuracycustomer handlingroot cause analysis

Soft Skills

verbal communicationwritten communicationtime managementorganizationlistening skillsinterpersonal skillscollaborationfeedback provisionproblem-solvingadaptability

Certifications

high school diplomaGED