Sales Development Representative

KnowBe4

Sales Development Representative at KnowBe4, reaching out to potential clients and qualifying leads for security awareness training. Exciting role in a dynamic, high-tech environment with ongoing company-wide bonuses.

Posted 5/28/2026full-timeWashington • District of Columbia, Washington • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Reach out via phone and/or email to cold prospects and get them interested in a KnowBe4 product
Gauge the interest of prospects to qualify them as potential customers
Pass the qualified and interested prospects to their assigned Territory/Account Executive(s)

Requirements

What you’ll need

Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
Experience with Gmail and Google Docs
Experience with MS Office
Experience with a CRM or other Sales Tools a plus
Excellent verbal and written communications
Good computer skills
Friendly phone voice
“Pleasantly persistent” as it can take multiple tries to reach a prospect
Ability to leave a message and sound interested
Must be highly organized and results-oriented

Benefits

Comp & perks

We offer company-wide bonuses based on monthly sales targets
Employee referral bonuses
Adoption assistance
Tuition reimbursement
Certification reimbursement
Certification completion bonuses
High-tech, and fun work environment

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

excellent verbal communicationexcellent written communicationfriendly phone voicepleasantly persistenthighly organizedresults-oriented