Account Manager, ENT/Strategic

KnowBe4

Account Manager handling enterprise customer accounts for cybersecurity sales. Promoting and selling KnowBe4’s products to maximize opportunities and achieve sales quotas in the New York area.

Posted 5/8/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $200,000 - $210,000 per yearWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Promote and sell KnowBe4’s range of products and services
Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts
Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities
Articulate the value proposition of KnowBe4’s full suite of products and help the customer understand how it will improve their business’s security awareness training (and security overall)
Achieve or exceed monthly quotas and/or targets
Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
Follow up on marketing leads to generate sales opportunities and pipeline
Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy
Support in the renewal process where there is an opportunity to grow the account
Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the Knowbe4 Product Suite

Requirements

What you’ll need

Bachelor's Degree strongly preferred (exceptions may be made for military experience). Degree in any field acceptable, but a plus if Cybersecurity, Computer Science, IT, Business, Marketing.
Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
5+ years SaaS sales experience (Cybersecurity preferred but not required)
Experience selling deals $500K+ in the Enterprise segment
Experience selling multi-year deals
International: English and local language proficiency required.
Has demonstrated expertise in value-based selling methodologies with enterprise accounts
Executive-level presentation and communication skills
Experience with strategic account planning and management showing measurable account growth
Experience managing and progressing opportunities involving multiple stakeholders
Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
Experience creating and communicating compelling business cases
Experience with consultative selling approach and value selling methodology
Experience handling technical objections
Skilled in running discovery conversations and managing tailored product demonstrations
Technical aptitude with experience using sales tools
Experience with CRM systems (preferably Salesforce)
Experienced with pipeline management & accurate forecasting
Familiarity with standard concepts, practices and procedures within the IT Security Field
Experience with Salesforce and Gmail
Network or Security Plus preferred
Proven track record of grit and resilience in challenging situations, with high performance under pressure
Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
History of setting and achieving ambitious personal or professional goals
Track record of leadership in team settings

Benefits

Comp & perks

company-wide bonuses based on monthly sales targets
employee referral bonuses
adoption assistance
tuition reimbursement
certification reimbursement
certification completion bonuses

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SaaS salesvalue-based sellingstrategic account planningconsultative sellingpipeline managementtechnical aptitudesales forecastingcomplex deal managementbusiness case developmentdiscovery conversations

Soft Skills

executive-level presentationcommunication skillsgritresilienceteamworkdedicationcompetitive spiritleadershiprelationship managementnegotiation

Certifications

Network PlusSecurity Plus