Strategic Account Director

KnowBe4

Strategic Account Director responsible for managing Global Accounts to drive growth in sales for KnowBe4's cybersecurity solutions. Build customer relationships, achieve sales quotas, and enhance product suite adoption.

Posted 5/8/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $250,000 - $270,000 per yearWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Develop and manage Accounts designated as Global Accounts
Maximize all sales opportunities within those accounts
Promote and sell KnowBe4's products and services
Build and maintain a pipeline of potential customers
Identify key decision makers and develop meaningful relationships
Articulate the value proposition of KnowBe4's full suite of products
Achieve or exceed monthly quotas and/or targets
Support in the renewal process where there is an opportunity to grow the account
Partner with KnowBe4 Revenue teams on methods/strategies to achieve increased account penetration of Global accounts

Requirements

What you’ll need

Bachelor's Degree strongly preferred (exceptions may be made for military experience)
Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
5+ years SaaS sales experience (Cybersecurity preferred but not required)
Experience selling deals $100K - $200K in the Enterprise segment
Experience selling multi-year deals
Executive-level presentation and communication skills
Experience with strategic account planning and management showing measurable account growth
Experience creating and communicating compelling business cases
Familiarity with standard concepts, practices and procedures within the IT Security Field
Experience creating and communicating compelling business cases
Experience managing and closing complex, multi-year deals with multiple stakeholders
Experience handling technical objections

Benefits

Comp & perks

company-wide bonuses based on monthly sales targets
employee referral bonuses
adoption assistance
tuition reimbursement
certification reimbursement
certification completion bonuses
modern, high-tech, and fun work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SaaS salesaccount managementstrategic account planningsales pipeline developmentexecutive-level presentationbusiness case developmentcomplex deal closingmulti-year deal negotiationaccount growth strategiessales quota achievement

Soft Skills

relationship buildingcommunication skillsinterpersonal skillsnegotiation skillsstrategic thinkingproblem-solvingcollaborationpersuasioncustomer focusadaptability

Certifications

Bachelor's Degreemilitary experience (considered)