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Sales Development Representative, Intern
KnowBe4Sales Development Representative Intern at KnowBe4 supporting sales operations through prospecting and CRM management. Assisting in sales conversations and training with current SDRs in a hybrid work environment.
About the role
Key responsibilities & impact- Map company structure and verify their information to find workable accounts
- Map and identify appropriate contacts from the workable accounts
- Learn critical elements of prospecting conversations in preparation for qualification calls
- Role-play to learn conversation best practices, mirroring, labeling, and objection-handling techniques
- Conduct calls and emails to drive solid demo bookings
- Schedule and hand-off demo ready lead to quota carrying Sales Representatives
- Learn how to organize, clean, prospect, and maintain our CRM database
- Shadow sales development representatives with prospective customers to grow in your conversation knowledge, understanding and skills
- Listen to demos of sales calls from Account Executives of varying levels of tenure
- Work with cross-functional sales teams to understand the KnowBe4 business model better
Requirements
What you’ll need- Must be a Junior or Senior candidate
- Degree in Hospitality, Communications, Customer Service, Marketing or Business Management/Administration
- Strong Communication and Empathy
- Confident and Positive
- Resilient and Adaptable
- Competitiveness and Tenacity
- Collaborative Team Player
- Good computer skills
Benefits
Comp & perks- company-wide bonuses based on monthly sales targets
- employee referral bonuses
- adoption assistance
- tuition reimbursement
- certification reimbursement
- certification completion bonuses
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM database managementprospectingobjection-handling techniquesconversation best practicessales callsdemo bookings
Soft Skills
strong communicationempathyconfidencepositivityresilienceadaptabilitycompetitivenesstenacitycollaborationteam player
Certifications
degree in Hospitalitydegree in Communicationsdegree in Customer Servicedegree in Marketingdegree in Business Managementdegree in Business Administration