Junior Revenue Training Specialist – Hybrid
KnowBe4
full-time
Posted on:
Location Type: Hybrid
Location: Clearwater • Florida • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Support the facilitation of sales development initiatives, contributing to the training of a high-performing salesforce within the apprenticeship program.
- Help conduct skills-based assessments and participate in role-plays and practical exercises to aid in evaluating trainees’ knowledge and identifying skill gaps.
- Assist in monitoring performance metrics and statistics for revenue trainees, providing insights for improvement and helping implement corrective training interventions.
- Ensure adherence to KnowBe4 policies and procedures during training sessions and assist in coaching efforts to enhance data accuracy and customer handling.
- Collaborate with various teams to support alignment between training programs and organizational goals, policies, and procedures.
- Offer basic feedback regarding trainee performance and potential, working under the guidance of more senior team members and collaborating with HR and hiring managers.
- Utilize learning management systems (LMS) and digital platforms to assist in tracking training delivery and maintaining records of trainee progress.
- Begin building knowledge of industry trends, best practices, and emerging technologies in sales and customer success to contribute to the continuous improvement of training offerings.
Requirements
- High school diploma or GED is required
- A minimum of 1 year of proven work experience in sales, sales management and/or quality control in a sales-related role
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Strong verbal and written communications
- Excellent time management and organization skills
- Excellent listening skills
- Ability to find the root cause of why an employee may be struggling
- Strong statistical analysis skills
- Strong skills in working with people
- Strong skills in developing plans and drills to help employees
Benefits
- Company-wide bonuses based on monthly sales targets
- Employee referral bonuses
- Adoption assistance
- Tuition reimbursement
- Certification reimbursement
- Certification completion bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales managementquality controlstatistical analysistraining deliveryskills-based assessmentsperformance metricscorrective training interventionsroot cause analysisplan developmentdrill development
Soft skills
verbal communicationwritten communicationtime managementorganizationlistening skillsinterpersonal skillscollaborationcoachingfeedback provisionproblem-solving
Certifications
high school diplomaGED