Knotch

Manager

• Own End-to-End Beta Delivery: Lead multiple concurrent ACE beta programs from kickoff through completion, ensuring each engagement delivers production-ready implementations and measurable business outcomes.
• Act as the Client Lead: Serve as the primary point of contact for enterprise clients, leading working sessions, milestone reviews, and executive readouts while building trusted relationships across marketing, digital, and technology stakeholders.
• Drive Program Execution: Own program plans, timelines, dependencies, and risk management. Translate client goals into clear execution roadmaps and ensure alignment across all stakeholders.
• Partner Closely with Engineering: Work closely with Product, Engineering, and Data/AI teams to scope, sequence, and deliver work. Engage with distributed and offshore teams to keep execution on track and unblock delivery.
• Ensure Business Impact & Conversion: Make value explicit. Ensure clients can clearly understand and articulate the impact of ACE, positioning every beta for successful conversion into long-term deployment and expansion.
• Operate with Commercial Awareness: Understand ACE pricing, packaging, and growth paths. Partner with Account Directors to support expansion while protecting and growing account value.

Engagement Manager

Account Executive

• Drive New Logo Growth
• Own and exceed a multi-million-dollar annual new business quota.
• Proactively generate executive meetings within target accounts and convert prospects into qualified opportunities.
• Develop structured account and territory plans; maintain 3–5x pipeline coverage.
• Own the Enterprise Deal Strategy
• Lead the end-to-end deal approach for each opportunity.
• Map buying committees, decision criteria, and procurement processes.
• Build executive sponsors and internal champions.
• Influence evaluation criteria by tying Knotch’s insights to revenue growth and operational efficiency.
• Maintain proactive deal control across multi-threaded sales cycles.
• Engage at the Executive Level
• Present to senior leaders across Marketing, Digital, Analytics, and Finance.
• Elevate conversations beyond marketing KPIs to strategic enterprise priorities.
• Develop compelling business cases grounded in commercial outcomes.
• Collaborate & Execute with Discipline
• Travel required to spend time in market with your clients
• Partner closely with Marketing, Product, Customer Success, and Senior Leadership.
• Maintain strong forecasting accuracy and CRM discipline.
• Share market insights to strengthen positioning and Go-to-Market (GTM) strategy.

Enterprise Account Executive

Product Designer

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Senior Product Designer

Business Analyst

• Analyze complex data from web analytics, journey analytics, and survey platforms to uncover meaningful patterns and insights.
• Translate data into stories that connect technical findings to client business goals in language stakeholders understand.
• Develop test-and-learn plans based on insights to help clients optimize their content and marketing strategies.
• Collaborate with Customer Success Managers to tailor reports, insights, and recommendations to each client team's objectives and context.
• Support client meetings as needed to help Customer Success Managers communicate findings and answer technical questions.
• Ensure data quality and rigor by maintaining high standards for data cleanliness, accuracy, and statistical validity.
• Challenge assumptions by questioning data anomalies and digging deeper to uncover the "why" behind the numbers.
• Visualize insights through compelling dashboards, reports, and presentations that make complex data accessible.

Engagement Manager

Enterprise Account Executive

Senior Product Designer

Insights Analyst