Client Specialist

KnitWell Group

Part-time Client Specialist building customer relationships and driving sales for Talbots, a women's fashion retailer. Delivering personalized styling, outreach, appointments, and in-store experiences while supporting sales metrics.

Posted 8/18/2026part-timeSalem • New Hampshire • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a strong ability to create exceptional customer experiences and build lasting relationships while achieving sales and service metrics. Possesses excellent communication skills and a passion for fostering community engagement and brand representation.

Highest-signal resume keywords

Customer Relationship BuildingSales AchievementExcellent Communication SkillsOrganizational SkillsTechnological Aptitude

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

ClientellingAppointment SettingPOS SystemsComputer ProficiencyIPad UsageHandheld Systems

Soft Skills

Interpersonal SkillsTeam CollaborationDecision-MakingIntegrityFlexibility

Industry Keywords

Customer ExperienceCommunity EngagementFashion TrendsBrand RepresentationService Metrics

About the role

Key responsibilities & impact

Create and foster a culture of hospitality through exceptional customer experiences
Build enduring relationships internally and externally
Support service enhancers, including active use of Concierge
Achieve sales and service metrics including Clientelling/Outreach, Appointment Setting, and Talbots Classic Awards
Plan and prioritize tasks and responsibilities to meet customer and business needs
Understand customer needs and wants through intentional conversation
Share current products and fashion trends to wardrobe, inspire, and build customer trust
Participate in community and store activities and events promoting the Talbots brand
Professionally represent the brand image

Requirements

What you’ll need

Driven to create, build, and cultivate customer and community relationships
Ambition and passion for achieving individual and team goals
Ability to work cooperatively in a diverse work environment
Passion for selling and ability to drive new store traffic
Excellent written and verbal communication skills
High level of integrity
Strong planning and organizational skills
Ability to independently make decisions
Technological aptitude with POS, computer, iPad, and handheld systems
Open availability of 20–29 hours per week
Flexible schedule including evenings, weekends, and holidays
Comfortable climbing ladders, moving regularly, and standing for extended periods
Ability to bend, reach, and stretch for products
Ability to lift, carry, and move at least 40 lbs

Benefits

Comp & perks

Growth opportunities and tools to grow beyond the position
Incentive Opportunities
Comprehensive benefits packages accessible to full-time and eligible part-time employees
50%, 60% & 70% merchandise discount off Talbots and Haven Well Within
Referral Incentive Program
Discounts on travel, shopping, concerts and more