Manager, Omni-Channel Applications

KnitWell Group

Manager overseeing omni-channel application platforms for the KnitWell Group. Providing technical leadership and guiding teams toward scalable solutions for enterprise applications.

Posted 7/31/2026full-timeFlorida, Massachusetts, Ohio • 🇺🇸 United StatesSeniorLead💰 $120,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading technical strategy and architectural direction for omni-channel application platforms, with a strong focus on scalability, security, and maintainability. Proven ability to mentor technical teams and drive platform modernization through innovative solutions and AI integration.

Highest-signal resume keywords

Manhattan Active Omni ExperienceEnterprise Application DevelopmentTech Lead ExperienceAI/ML IntegrationRetail and eCommerce Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution DesignIntegrationsLarge-Scale ImplementationsScalable Technical SolutionsEngineering PracticesDevOps MaturitySDLC ImprovementArchitectural DirectionCoding StandardsTesting Quality

Soft Skills

MentoringCommunicationPerformance FeedbackLeadership

Tools & Technologies

Omni-Channel PlatformsCloud AdoptionAI-Enabled CapabilitiesEnterprise Standards

Certifications & Qualifications

Bachelor’s Degree in Computer ScienceBachelor’s Degree in Engineering

Industry Keywords

RetailECommerceOMSFulfillment SystemsTechnical Strategy

Tech Stack

Tools & technologies

CloudSDLC

About the role

Key responsibilities & impact

Own the technical strategy and long-term roadmap for omni-channel application platforms.
Provide architectural direction aligned with enterprise standards and business strategy.
Evaluate and guide technology choices with a focus on scalability, security, and maintainability.
Ensure strong engineering practices including design reviews, coding standards, and testing quality.
Guide teams through release planning and solution readiness.
Lead, mentor and develop technical teams (Tech Leads, Senior Engineers, Vendors).
Set technical expectations and provide ongoing performance feedback.
Translate business requirements into scalable technical solutions.
Communicate technical decisions, risks, and dependencies to senior stakeholders.
Drive platform modernization, including cloud adoption and architectural evolution.
Lead evaluation and adoption of AI-enabled capabilities to improve developer productivity and business outcomes.
Identify opportunities to leverage AI/ML for automation, insights, and decision support.
Promote responsible AI usage aligned with enterprise governance and security standards.
Improve SDLC, DevOps maturity, and engineering practices.

Requirements

What you’ll need

Hands-on or leadership experience with Manhattan Active Omni, including solution design, integrations, or large-scale implementations.
Retail, eCommerce, OMS, or fulfillment systems experience.
Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
10+ years of experience in enterprise application development.
3+ years in a Tech Lead, Engineering Manager, or Senior Technical role.
Strong experience with omni-channel, customer-facing, or large-scale enterprise platforms.

Benefits

Comp & perks

You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
Support for your individual development plus opportunities for career mobility within our family of brands.
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.
Medical, dental, vision insurance & 401(K).
Employee Assistance Program (EAP).
Time off – paid time off & holidays.