Omni Fraud Analyst – Asset Protection

KnitWell Group

Omni Fraud Analyst reviewing transactions and assessing fraud risk for KnitWell brands. Analyzing fraud patterns and supporting loss mitigation efforts through sound investigations.

Posted 7/25/2026full-timeEtna • Florida, Massachusetts, Ohio • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fraud prevention and analysis, leveraging knowledge of fraud management applications and credit/debit card risks. Capable of conducting detailed investigations and reporting on fraud trends while maintaining a focus on customer experience.

Highest-signal resume keywords

Fraud Prevention ExperienceFraud Management ApplicationsAnalytical SkillsMS Office ProficiencyCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud AnalysisChargeback ReviewFraud Detection StrategiesData AnalysisFraud Pattern Identification

Soft Skills

Problem SolvingAttention to DetailIndependent ThinkingOrganizational Skills

Tools & Technologies

Fraud Prevention SystemsThird-Party ToolsMS Office SuiteExcel

Industry Keywords

Omni Retail EnvironmentFraud RisksE-Gift CardsFraud TrendsFraud Rings

About the role

Key responsibilities & impact

Daily review of all orders held in the fraud review que through the fraud prevention systems.
Responsible for ensuring the fraud que is cleared before end of day shipping cut-off.
Identify, analyze, and communicate fraud patterns to management, and provide recommendations for loss mitigation as needed.
Responsible for the monthly chargeback review and analysis of all uncaught fraudulent orders.
Stay on top of current fraud trends and tactics.
Analyze new fraud patterns and adapt detection strategies to address evolving threats effectively.
Must be able to leverage multiple information sources, including websites and third-party tools, to research customer orders in a timely manner.
Ensure transactions are valid, created for legitimate business reasons, and do not pose a reputational or financial risk to the company while maintaining a positive customer experience.
In depth analysis of current fraud rings found based on fraud names, zip codes, velocity trends, e-gift cards, and emerging trends.
Document and report findings from fraud investigations.
Prepare detailed reports on fraud trends, incidents, and the effectiveness of implemented fraud prevention measures.
Ad hoc scope analysis as needed

Requirements

What you’ll need

Bachelor’s degree or equivalent experience, preferred.
In depth knowledge of fraud management applications, a plus.
Knowledge of fraud risks associated with credit and debit cards, preferred.
Excellent problem solving analytical and investigative skills, detail-oriented, independent thinking, and organizational skills.
Strong verbal and written communication skills.
2 plus years of fraud prevention experience in the Omni retail environment, preferred.
Attention to detail is a must.
Proficiency with MS Office suite with Excel skills.
Ability to work flexible hours.

Benefits

Comp & perks

You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
Support for your individual development plus opportunities for career mobility within our family of brands.
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.
Medical, dental, vision insurance & 401(K).
Employee Assistance Program (EAP).
Time off – paid time off & holidays.