Collaborates with field and headquarters leadership to obtain approvals to correct errors with associates pay.
Provides most amazing customer service to associates always.
Utilizes senior expertise to answer associate inquiries or guide them to appropriate shared services partners to meet their needs.
Supports “green” initiatives to drive current and former associates online to perform tasks and obtain pay statements and W2’s.
Advocates for electronic pay methods to assure timely receipt of pay.
Assist business partners and associates with pay issues which includes entry, auditing, validating information, and formatting as well as updating timecards for hours adjustments.
Responsible for the entry of payroll items and/or adjustments, balancing hours between Time and Labor Management (TLM) and Payroll and will review payroll during processing.
Assist with the processing off cycle payments for final pays to associates, when required.
Will audit tax, banking, garnishment, & general payroll/employee data and assist in the testing of new program and system updates.
Administers Workers Comp Inquires.
Ensures strict confidentiality and secure handling of employee compensation data.
Other duties as assigned.

Requirements

High School Diploma/GED required; Bachelor’s degree a plus
2 years of multi-jurisdictional payroll experience a plus
Excellent organizational and administrative skills
Team player, comfortable in a fast-paced multi-task environment
Ability to process high volumes of data accurately and meet processing deadlines
Excellent Microsoft Office skills
High level of customer service skills
Good communication skills
Experience with office practices and procedures, including modern computer applications and applicable cloud based HCM packages
Experience with major human capital management systems a plus
Understanding of generally accepted accounting principles and practices
Experience with IRS tax rules and deadlines.

Benefits

You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies.
Support for your individual development plus opportunities for career mobility within our family of brands.
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.*
Medical, dental, vision insurance & 401(K).*
Employee Assistance Program (EAP).
Time off – paid time off & holidays.*

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

multi-jurisdictional payroll experiencedata processingpayroll auditingtimecard updatingoff cycle payments processingWorkers Comp administrationIRS tax rulesaccounting principlesHCM systemscloud based applications

Soft Skills

customer serviceorganizational skillsadministrative skillsteam playermulti-taskingcommunication skillsattention to detailconfidentialityproblem-solvingleadership

Certifications

High School DiplomaGEDBachelor’s degree