Field Service Technician

Knightscope

Field Service Technician maintaining and repairing Knightscope's autonomous security systems. Collaborating with engineering and supporting field operations in various locations.

Posted 7/31/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $30 - $45 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in maintaining and repairing emergency call devices and related systems, with a strong focus on diagnostics, firmware updates, and operational safety. Capable of collaborating with engineering teams to enhance system reliability while managing logistics and documentation effectively.

Highest-signal resume keywords

Emergency Call Device MaintenanceFirmware UpdatesDiagnostics and TroubleshootingLogistics ManagementSafety Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System CalibrationSensor MonitoringField TestingEquipment RepairTechnical Documentation

Soft Skills

Attention to DetailOrganizational SkillsClear CommunicationCollaboration

Tools & Technologies

Test EquipmentField EquipmentComputer Systems

Certifications & Qualifications

Valid Driver's LicenseMotor Vehicle Record (MVR) Check

Industry Keywords

Emergency SystemsOperational ProcessesSafety StandardsPersonal Protective Equipment (PPE)

About the role

Key responsibilities & impact

Maintain and repair Emergency Call Devices and other Knightscope systems deployed in various locations.
Monitor health of systems and if needed calibrate sensors, compute, radios, and power systems.
Run diagnostics, perform firmware updates, and ensure system health.
Provide comprehensive reports on work performed and travel time.
Support field testing and live demonstrations by prepping, staging, and deploying Knightscope assets.
Perform rapid troubleshooting and reconfiguration in dynamic testing environments.
Maintain detailed records of equipment status, repairs, and system updates.
Collaborate with the engineering team to iterate on platform designs and improve reliability.
Manage Equipment/Parts logistics including staging, transport, and readiness for deployment.
Help shape operational processes and safety standards as we scale.
Operate and service company vehicles and field equipment safely and in compliance with all applicable regulations.

Requirements

What you’ll need

Comfortable working with hardware, tools, and test equipment in the field.
Strong attention to detail and organizational skills; able to manage multiple systems and timelines.
Clear communicator who can collaborate across teams and document work thoroughly and meticulously track work and document accordingly to support various client needs.
Comfortable lifting and transporting equipment (up to 75 lbs).
Ability to sit, stand, and climb for extended periods and operate lifts or ladders and operating at an elevated level.
Familiarity with computer systems and software.
Legal authorization to work in the United States is required.
Required to wear and properly use all assigned safety gear and personal protective equipment (PPE).
Must possess and maintain a valid driver's license and pass a Motor Vehicle Record (MVR) check.

Benefits

Comp & perks

Medical
Dental
Vision
401(k)
Paid time off