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KNAPP North America

Spare Parts Administrator

KNAPP North America

Manage Spare Parts sales, repairs, and returns for KNAPP, a global provider of automation solutions. Establish customer relations and handle data management and logistics.

Posted 7/8/2026full-timeStockton • California • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact
  • Manage Spare Parts sales, repairs and returns at the Customer site
  • Establish and maintain good customer relations by promptly responding to external and internal customer’s inquiries and promoting the Company’s products and services
  • Data entry into various systems
  • Data management of spare parts inventory
  • Create Excel spreadsheets and report generation
  • Keep track of trends and volume
  • Send order confirmations, track information and parts returns authorizations to customers
  • Work with the Purchasing Manager/Shipping Manager and headquarters in order to secure qualified management of spare parts delivery when applicable
  • Assist with warehouse shipping, receiving and inventory audits
  • Request quotations from local suppliers and headquarters in Austria
  • Filing and shipping documentation; match order confirmations, calculate shipping rates
  • Develop and update written procedures for each task
  • Standardize work and cross train em- ployees
  • Performs other duties as required

Requirements

What you’ll need
  • Overtime, if required by work
  • Authorized to work in the U.S
  • Professional office etiquette is required at all times.
  • Physical requirements: Sitting for long periods of time, standing, walking, climbing ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds.

Benefits

Comp & perks
  • Great benefits with better than average employer contributions, including health, dental, vision, life insurance
  • Flexible Spending Accounts
  • Short & Long Term Disability
  • 401k with a very generous employer match and no vesting!
  • Paid Vacation & Holidays
  • Profit Sharing
  • Paid Parental Leave
  • Subsidized Daycare
  • Tuition Reimbursement
  • Pet Insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Data EntryInventory ManagementOrder Confirmation ProcessingQuotation RequestingShipping DocumentationTrend AnalysisProcedure DevelopmentCross-TrainingPhysical Inventory AuditsCustomer Inquiry Response
Soft Skills
Professional Office EtiquetteCommunication SkillsCustomer Service Orientation